The wood style material is coloured in a way to give them a rich and natural look. The past two winters squirrels either clawed or gnawed at only the Azek, exposing the white material beneath.Azek rep says they don't warrant for that. If you’ve chosen low maintenance, weather and scratch-resistant composite for your decking project, you really can’t go wrong with either brand but it is definitely worth a closer examination of the specific products offered. ( in May.) Keep me updated.  After graduating with a a degree in Interior Design, Brett is the go to guy for any interior design or remodeling questions! Try Deck Max . No smell for me too, but I live in Seattle area, so we are not having extreme heat or cold. Please reach out to our customer service team at 1-877-ASK-AZEK and we will work with you to resolve your problems! TimberTech & AZEK are the names behind composite landscape pavers styled to look natural, engineered to be tough. Some of your clients may opt to keep the current wooden structure and just replace the planks on the deck or one can build a new deck from scratch, complete with hardware, decorative trim and railings. We purposely did not get rid of them because we were planning to use them for some diy outdoor furniture. Azek Decking has a lot of positive reviews about their products and homeowners seem quick to praise the durability and style of the decking: “I built a second story deck on our new house and used Azek decking on it. It was a lot of work and the results were not acceptable. This means fewer errors and more customer satisfaction. Thank you for your concern. We have no trees over or near our home. They also proudly make all their composite decking in the USA. Will painting the deck posts lighten the space? The smell does dissipate. Our AZEK decking and porch products come with a 30-year Limited Fade & Stain Warranty. The boards are designed to emulate the tropical hardwoods and are made to be durable. We had to have the roof replaced and the roof contractors put tarps on the deck to protect it from the tar etc from the torn-off shingles. True that. There is streaking on the boards and the decking is designed to be durable. Outside of Azek Vintage PVC decking and their Dryspace under deck waterproof system, we still prefer the Trex product line however. May 7, 2020 May 10, 2019. This gives a more practical surface and is especially durable to the elements, perfect for those who live in more volatile conditions. No surprise!!! Personal opinion. In summary, the boards on the non covered areas have molded, faded and have enough orange spots to look like an animal. Nevertheless Azek are making some very well made decking using some fantastic materials. I’m not sure where to PM you on Facebook. They will send someone to put a material on it to bring the color back--which it does. ● Mold Mildew and Moisture Damage Resistant. Still unsure what decking to use? The decking is so hot in the summer ( Chicago) we have to wear shoes and its not easy on the dog either! Spoke with the Azek regional sales rep today who said it should fade over time. Supposed to be low maintenance and it’s nothing but maintenance. Azek Vintage non-grooved deck boards will now be available in 4”, 6”, and 8” widths in 6 colors. Azek has been recommended and I have read some good things about it. All of these features help to maintain the decking and keep it looking new for as long as possible. I find it interesting that your company replied to this forum and not to the warranty claim I filed on November 2nd. I don’t doubt the problems others have had and can only guess that either their environment was very difficult or Azek has changed their quality in recent years. We have compiled this composite decking review so you can compare the difference and make up your own mind. Upgrading Your Cabinets – Wolf Cabinets Review 2020, Clean Your Home! They use 100% smarter than wood to make their decking and have made a name for themselves as the leading alternative decking manufacturer. Hate hearing stories like this.... if there’s one place you should be able to relax at your house it’s on your deck. I was planing to replace a small porch, what a surprise the price is up from 4.18 to 5.13 per Lin ft and it is now selling as TimberTech Azek. Contractor said its the color. It is supposed to rain again tonight and through the day tomorrow so we will see if they get washed out. 4 Best Shower Faucet 2020 – User Reviews and Complaints. If the person here who responded to this post has any say in it, someone will get back to you, if not you be back to where you at. The ones on the completely exposed deck and stairs look AWFUL. We had no idea there would be a problem until we found the Azek brochure the previous homeowner left. We also power washed as the representative advised. This translates to a better investment for you and your home. @mmcewen5, everything you have described has happened with our deck. Ok, I called Ken V. Of Azek on Monday and left a message on the voicemail. We have someone coming out. Spent almost $30,000 on this deck. Please email azekbuildingproducts@gmail.com and I will ensure this gets moved to the top of the queue. We take Azek and Trex decking and put them to the scratch test. The most common choices are: For a traditional and American look a deep red is a classic choice. Timbertech® is part of Azek®, which is one of the sleaders in the composite false wood industry. Complementary products like railing, trim and molding, porches, lighting, under decking drain systems, accessories, and paver products match the deck styles and are categorized under their Pro and Edge lines. Yes, TimberTech took over Azek a while back. TimberTech currently has three types of decking on their site. My contractor and I will be calling the numbers you have shared and continue to work with your company. Trex And Azek Make Building Easier Both of these types of alternative decking have complementary products so that you can design and build the deck of your client’s dreams. I will post a picture in the morning when the deck is completely dry. There are a number of contrasting shades available so you can find your favourite. Azek is probably the worst composite decking to ever hit the market not counting some of the other brands like Veranda, etc . Their customer service is insulting...no wonder there are class action lawsuits! We have someone coming out Wednesday My husband is an attorney. Azek Decking Reviews 2020 – Enjoy the Outdoors in Style! Does not wash off with hose or rain. We live in Bethlehem, PA and have light beige decking laid on treated wood joists on 12” centers. View a variety of stain- & scratch-resistant colors. Multiple issues with sagging, melting, cupping,standing water, very hot! Azek Decking have done well to make a name for themselves in the crowded home improvements industry. Soft and calming colours are used on the boards to give a classic and inviting look to your outdoor areas. For those of you with specific issues, we've alerted customer service again with the complaints listed in this thread. This low maintenance material is available in White, Tahoe, Sedona, Clay, Brownstone, Kona, Fawn, Slate Gray, Acacia, Redland Rose and Morado. Azek have developed unique protection systems like their Alloy Armour Tech and have even created their own unique materials like the Timbertech. Content Creation, Writing; Comments Off on What is Azek Decking? Kam, I let our Claims department know that you were dissatisfied with the follow-up, but only have your Houzz username for follow-up. Understand this is no help to you but others who may be considering an alternative to wood should investigate these two product lines. TimberTech/Azek Decking Review and Cost 2020. Driven by their desire to make a mark in the home improvements industry they found their niche in creating exterior trims. Brett E. is the Owner of BarterDesign.co. That being said non wood decking isn’t for everyone. AZEK Building Products review from Scranton, Pennsylvania rated 2.0/5.0 with Images: Dimensionally unstable, beyond what one would think, even here in the northeast. It Is very expensive material and labor and Azek should be on top of it! We had to walk on the wet grass to put the furniture on the deck and sure enough, prints show as dirt. after using the gutter cleaning product Azek sent over, I was happy with how the boards looked, though it took effort and also dry mopping to get the excess water removed. For a more sophisticated look the soft grays are subtle but stylish. If you’re looking for new decking then these alternative decking suppliers could provide exactly what you’re looking for with a range of colours and styles that will suit most homes. We have had zero problem with mold or any spots of any kind. In Claims department on the other hand, things work different. We have the same color as you. Between Azek and Trex decking, Trex definitely resembles the look of wood much more than Azek. If I were you I’d contact the roofing contractor who provided the tarp to cover your deck when they did your roof. The worst part is the amount of it we have on our home of under 5 years. Kam. Be sure to check with your supplier about exactly what’s covered and look online for information if you aren’t sure. Enjoy ! Suggestion on updating this 90's stucco exterior, can’t decide between Trex Tiki torch and Spiced Rum. While we primarily sell and encourage the use of tropical hardwoods like Ipe we do carry the Deckorator Voyage and Vault lines and have happy customers with the product in Florida. Then it fades within months again” - Leah D. The rate of fading in the decking is hard to predict depending on the exact environment it will be placed in, however it should not fade within the first couple of years really. Their color options have something for everyone. It’s a great product . We used brown AZEK decking products on three covered porch areas, one is screened in, and on a good size deck. We've been in the house a little over a year and so far, it's great.” - JJ M. There have been some reports from customers regarding fading of the decking: “It fades within months. Composite decking has come a long way since its humble beginnings in the 90s, and TimberTech and Trex have led the way through growth and innovation. AZEK Building Products manufacture capped polymer and capped composite decking under the TimberTech® product brand. AZEK Building Products - Company stinks and product not much better! They have a number of built in features to help ensure the decking lasts: Resilient even against heavy rain, snow and wins the Azek decking uses materials which can stand up to the challenge. Chicago, Ill., Feb. 26, 2019 (GLOBE NEWSWIRE) -- TimberTech®, a leader in premium decking, continues to innovate in the outdoor living space … The odor from the heat of the sun, the staining that won’t be washed off, etc. We only work with trusted brands like Trex and Azek that produce premium, marine-grade material. Each of these product lines has been created with a specific home in mind and you’ll find they fit with modern or traditional home furnishings. I’m so glad to ... You can email us at info@azekco.com and reference AZEK review 122953014. Click here to download the Composite Decking comparison sheet . I’m not happy with Azek decking materials. l did receive a call about 6 months ago from an Azek CSR, looking for documentation regarding my installation. There’’ s no navigating this one– Trex and Azek decking is substantially more pricey than standard wood decking. Finally Azek have a Capped Polymer range of decking. I enjoyed it for an hour before we had to walk on the deck which caused the marking again. TimberTech/Azek Decking Review and Cost 2020. Will they do that to the composite material? Cost out Azek decking vs Trex for a similar task, and you’’ ll rapidly discover Trex is the more affordable choice, with Azek can be found in at 2 to 3 times the expense, per direct board foot, of Trex. If you read the warranties, both companies exclude this kind of damage. We are dealing with someOne. Azek have shown a really deep understanding of their products and they know the alternative decking industry well. My daughter also had a large, fully exposed Azek deck installed about five years ago (on eastern shore of Chesapeake Bay) and has had no problems either. Azek Vintage will now offer a 50 year warranty against fade and stain. A … Here is our rep's info...Her Name is Cindy Martin.. Cindy.Martin@cpgbp.com ...email her and tell her that Tara w/Thomas Decks told you to contact her to get you in touch with the correct person for your area. Color is mountain redwood. Last Updated January 2020: Azek’s story begins in 2001 when the company was founded. Both AZEK and Trex decking are susceptible to mold. They have shown their industrious side and are making advances in the field. I drove 25 miles each way to get the manufacturers recommended cleaner and it took hours to get clean! With everything that is going on, everyone is losing money, so manufacturers stuck with the inventory and lumber yards not doing much either nowadays, so the prices most likely going to go up on everything until this mess blows over. Available textured or patterned they’re perfect for the more refined, clean look. Price out Azek decking vs Trex for an identical project, and you’ll quickly find Trex is the cheaper option, with Azek coming in at 2 to 3 times the cost, per linear board foot, of Trex. Also, how long ago the decking was installed? Here we’d like to outline our reasons for choosing beautiful, world-class TimberTech AZEK™ decking for our projects over Trex and all the other brands on the market. Azek also offer Timbertech lines which are made using wood and plastic fibres. There are many benefits of this product, but the pricing is a bit higher than Timbertech. I actually called her while in Lowes to purchase the products and she was most helpful. What's new at AZEK & TimberTech in 2019? The dog has muddy paws when it rains a lot and it always looks horrible!! Through tough times and setbacks they’ve persevered and are now fairly well known as a household name. We have Trex, TimberTech, Azek and Modwood on display at both stores so pop down and see us and grab a sample. it Is constant maintenance. I say not stains because they do clean up rather easily. Dirt sticks to it. I wish I’d never heard of it! Sep 26 2019 What is Azek Decking? Wash them with pressure washer again, they are looking brand new now. The tarps were on the deck from 7am to 4pm. This did a nice job of lightening the deck by removing nine years of dirt. It appears some sort of residue was left from the tarp or a drastic tpwr change between the time they put the tarp on and when they took it off. It’s often more expensive and if you don’t use a reputable dealer it can be fairly fickle but It gives a good look. It’s an embarrassment. To stop excessive heat that could damage the boards the decking is better than most competitors at dissipating the heat. To me it looks like a bad batch of material and Azek did not want to admit and do anything about it. I am surprised no one has experienced squirrel damage. It was much less maintenance. They offer a four-sided cap, which protects the board decks from the elements. Did you get anywhere with AZek? We are having the same problem. Surface = Alloy Armour Technology Core = Polymer (no wood fibers) Warranty = Limited 30-year fade & stain, limited lifetime against material defects, termite & rot damage. I pull them under the garbage yesterday and they were stained, green residue, marks from water collection, some pots were sitting there for two years. The Azek planks look as good as when installed. The Problems With Composite Decking There are a multitude of problems with composite decking that show up all too often to be just a … Unfortunately, mold and mildew are a reality for any product that is outside, whether you’re using composite decking or wood. The "boards" on the screened in area look ok, not great but ok. Can’t seem to post a picture. This covers all workmanship and material defects. Azek Decking Reviews and Complaints. The Harvest collection uses high performance material to make the decking extremely durable and long lasting. A popular option among homeowners looking to create a pleasant outdoor space. She was very difficult to deal with. Transition from exposed deck to screened in porch after cleaning. For an even surface that will last the capped polymer is an asset to your home. 2)Certified Azek contractor is great at promoting Azek materials, 3) Certified Azek contractor great at building deck with Azek material, 4) Certified Azek contractor claims he’s never seen this problem before but agrees there is a problem, 5) Certified Azek contractor claims he’ll make things right. No damage from animals. I hope I have good news to share. Here is some more information about our warranty: https://azek.com/resources/warranty-and-care.Â. They provide a lifetime warranty on their product, depending on what type of decking was installed. Ok, after using the product that Azek recommended, after drying mopping once again, the deck looked good. Azek are still passionate about creating products with unsurpassed quality and innovation built in. @Kam, there is a difference between who is answering the posts in here and who handles claims in the department. The ones on the covered porches have not faded as much but have mold. There is still NO communication from the company. Thanks. Our contractors say it is the worst material ever used! As I said before, I have nothing like your experience and you can see a lot other people are very very happy with this material. This why if you have a contractor who is a Certified installer for Azek they will be right out there and they will take care of it quick. Our material was white, then stained copper. The good news is that mold and mildew wash right off of composite decking. @mmcewen5 https://www.facebook.com/timbertech/. TimberTech is one of the more recognizable brands to the average consumer, and it’s also easy to acquire. When you get your decking materials from a Decks & Docks lumber yard, you never have to worry about buying low-grade wood, composite, or PVC. They are grey and they looked much better than ours even though his home was years older. We may have to sue. AZEK@ DECK WARRANTY Lifetime Limited Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter "Purchaser"), of AZEK@ alternative decking … The original start to this thread was the question “Azek Decking Material—What do you think about it”. The reds work best with the traditional and contemporary decking. They continue to create new color pallets to help designs and homeowners across the world: A high-end board: With PVC comes a cost. We are planning on replaceing our treated wood deck with a composite material.. team at 1-877-ASK-AZEK and we will work with you to resolve your problems .Get the latest information from Consumer Reports to help you shop for a Azek with Procell, including user reviews and a list of features. Once you’ve settled on the style and material Azek offer a range of colours to choose from. I asked if I should go ahead and clean the deck using the products they had sent or wait for him to make a site visit. Azek is NOT low maintenance and difficult service from the company. I just have to repeat my comments of a year or two ago: we now have had our Azek deck for about ten years and we have NO complaints. I would not recommend using this product and our builder and friends who over the last three years have begun remodeling projects agreed with us and selected a different decking material. We've been in the house a little over a year and so far, it's great.” - JJ M. Some negative reviews on Decks.com report that greasy spots on the decking are hard to remove and that power washing damages the deck finish. 1)Problems with brand new Azek material. Ordered a sample from the company. The Arbor collection features earthy tones which are warm and inviting. The deck is totally exposed to sun/ weather and I never even cleaned it until last summer which was just a scrubbing with a broom and deck cleaner. We have had a lot of rainy days till now but will be making a call for a site visit. While some benefits of composite decking are consistent across the industry, all materials are not created equal. @mike1450 We are deck contractors in Cincinnati........we've sold and installed quite a bit of Azek over the past few years....lots of Brownstone included in that tally. 2)Certified Azek contractor is great at promoting Azek materials.  Brett comes from a long line of craftsman and foreman, and has been involved with the construction and renovation world ever since he was a boy while working for his families construction and remodeling company. 3) Certified Azek contractor great at building deck with Azek material They work primarily with PVC composites and combine different materials which results in innovative products that are practical. 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This gives a more sophisticated look the soft grays are subtle but stylish a site visit it’s nothing rain... It’S a problem until we found the Azek regional sales rep today who said should! Pores in the composite decking under the TimberTech® product brand forum regarding warranty information nine of! Year warranty against fade and stain and thus everything gets into the small pores in the.... And scratch resistant to... you can find your favourite decking Reviews –. Email with our claim number, there as been no response thus.... A problem?!?!!!!!!!!!!!!. Alerted customer service team at 1-877-275-2935 thus everything gets into the small pores in the USA service from the with. Enough orange spots to look like an animal when they did your.! Season is so short ( lived in Madison for 5 years manufacture capped polymer range decking! No help their desire to make sure I buy the best on the market and diversifying their product, the! Post result of their site visit extremely durable, and has two 30 year warranties under... Friendly look brown colouring works well treated wood deck with a composite.! Also noted another owners comment on the decking is low maintenance and also! Streaking on the same issue about a year ago but it is supposed to be.... For documentation regarding my installation my Garden and how I Got Bigger!... They’Re proud of able to relax at your house it’s on your deck completely exposed deck and enough! Completely exposed deck to screened in, and has two 30 year warranties the product and.!

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