This step is repeated for each crash-inducing file that Illustrator finds. Is this happening with a specific file or all? Would like to know what the Adobe Error ID54 means though. 29.8K Translate Report 2 Correct answers taylorc59414020 New Here , Jun 15, 2022 I dragged the file from the saved folder to my desktop and opened it from there. Then save and drag them back. Dedicated community for Japanese speakers. When I open an Illustrator file delivered to me, the cursor is in the form shown below: Clicking on the Selection Tool does not change the cursor. If you are able to read, you'll see I never mentioned ANYTHING about a remote drive or server. For this reason we had to disable smb-sharing on our server, because macOS uses smb as default if available. You cannot open a file on Illustrator and get an error message if there is an access-related issue with the file. ReBoot-c Delete README.md. And when I try to re-open the file I will get this error. Regards. You may have to repeat the steps a few times to "unlock" all of the elements. Selection; Direct Selection; Group Auswahl . Have you asked this question on thr SDK forum? I'm guessing this is more to with a system level thing. Same here! Here's . Alternative ways to code something like a table within a table? If files are saved and closed there is still a locking on the files. What does a zero with 2 slashes mean when labelling a circuit breaker panel? At any point in time, click the Safe Mode link in the App Bar to see the Safe Mode dialog. Or, you can click Help > Safe Mode, to use the Safe Mode dialog. It only happens every once in awhile, so that's how I solve the problem. No one else on the server has the file open. Join (ctrl + J) Simplify -=> Simplify the curve for less Anchor points; Split into Grid; Shape. The file is locked or in use." Following are some scenarios that can cause interruptions to the file read process, and their solution: Removable devices (USB stick, external drive, pen drive, and so on), Device is not removed or ejected safely from the computer. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. ted Follow these steps to use text edit comments in a PDF to indicate where text should will edited at aforementioned supply file. To learn more, see our tips on writing great answers. Hold down Shift+Alt (Windows) or Shift+Option (Mac OS) and choose Object > Unlock All. Wierd. All rights reserved. Getting started with fonts in Illustrator, Do not sell or share my personal information. Why don't objects get brighter when I reflect their light back at them? As @Monika Gause using a cloner/migration tool to move the software is the cause of the issue. Unable to open a DropBox file in Illustrator getting Error "Can't Open the illustration file ID:-54". Go to the menu and select Window -> Brushes to open the little "Brushes" window. Adobe Illustrator CS4 CIAB_p1 Adobe Creative Team. Selecting a region changes the language and/or content on Adobe.com. If on your harddisk: check access privileges. We would love to hear from you. Sorry to hear about the trouble you are facing. Do not interrupt diagnostic tests. No other changes were made to the system other than the new storage. File is password protected or invalid login or password for the file. Are there any recent changes made to your system after cloning your drive? @influxxmedia thanks for your input but my reply was to another poster on this thread. Swap Fill and Stroke; Expand Appearance -=> Turn Stroke Effects into Vectors to modify it; Path. The file is locked or in use." ID:-54. Or new files I create that I open on a new day after the system has been shut down and restarted. In the Permissions dialog, select your user name. Take from the March 2018 released of Darsteller CC (version 22.1), use the Open command to import a PDF file into Drawing. But that's just the way it is. Check permissions on the folder/files on dropbox. Would you mind sharing a few more details like: Also, please check & confirm if you are getting this error while running the app inSafe Mode (Mac/Windows) & Root/Hidden Admin account(Mac/Windows). 12 gauge wire for AC cooling unit that has as 30amp startup but runs on less than 10amp pull. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. The OS is not refreshing fast enough and thinks the file is still in use by either the OS (file previews, etc) or another application. Make -=> It will get added in Swatches; Blend I'm having the same problem right now and have designs for my clothing brand I can't access now. I will accept if you post it as answer. If you are unable to close the file, force close all versions of Illustrator or restart your computer. You run into problems when anyone wants to edit the file in Illustrator again. After signing up for a subscription with a 7-day trial, I am ready to accomplish my task. 8. Stroke weight and brush style from the Properties > Appearance panel. Phn mm Adobe Illustrator CC 2018 c iu khin bi Adobe Mercury Performance System mi, cho php bn x l cc tp ln, phc tp vi tc v tin cy cao. In the PDF Import Options dialog box, do one of the following: To open specific pages, choose Range and then, specify the page numbers. . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You may consider using OneDrive for Business sync tool to sync the document library and open .ai files from local synced folder, changes will be automatically uploaded to SharePoint Online. In Illustrator, choose File > Open. Sure enough it worked without any -54 error. Assists you in diagnosing and troubleshooting the problem-area, thus providing you with a way to fix any issues. There is no problem if the afp-protocol is used. (NOT interested in AI answers, please), Dystopian Science Fiction story about virtual reality (called being hooked-up) from the 1960's-70's, What are possible reasons a sound may be continually clicking (low amplitude, no sudden changes in amplitude). Copyright 2023 Adobe. Did you tried downloading the file on your system and then opening it in Illustrator. Dealing with opacity in adobe illustrator using the Numberpad keys, Adobe Illustrator - strange selection tool behaviour. Dedicated community for Japanese speakers, Re: Can't Open the illustration file ID:-54, /t5/illustrator-discussions/unable-to-open-a-dropbox-file-in-illustrator-getting-error-quot-can-t-open-the-illustration-file-id/td-p/12319239, /t5/illustrator-discussions/unable-to-open-a-dropbox-file-in-illustrator-getting-error-quot-can-t-open-the-illustration-file-id/m-p/12319258#M287603, /t5/illustrator-discussions/unable-to-open-a-dropbox-file-in-illustrator-getting-error-quot-can-t-open-the-illustration-file-id/m-p/12355272#M289590, /t5/illustrator-discussions/unable-to-open-a-dropbox-file-in-illustrator-getting-error-quot-can-t-open-the-illustration-file-id/m-p/12434399#M293594, /t5/illustrator-discussions/unable-to-open-a-dropbox-file-in-illustrator-getting-error-quot-can-t-open-the-illustration-file-id/m-p/12517019#M298185, /t5/illustrator-discussions/unable-to-open-a-dropbox-file-in-illustrator-getting-error-quot-can-t-open-the-illustration-file-id/m-p/12517499#M298216. Use MDO File Locking when you are sharing an Adobe Photoshop (PSD) or Adobe Illustrator (AI) file with a colleague. Is there a free software for modeling and graphical visualization crystals with defects? To lock objects, click the edit column button (to the right of the eye icon) in the Layers panel for the object or layer you want to lock. Report This problem exists in so many versions of illustrator/photoshop and was never fixed. Stop accessing files on a server. Restarted computer. I started doing this: I log into Dropbox online, then I download the file, work on it and save it on my computer, then upload the file again to Dropbox. If no solution works, share the affected file with us atfile@adobe.com. I clicked on Open => Selected the file I clicked on the image and a blue rectang. Once the PDF page is placed on the main screen, you can then apply editing functions to enrich the PDF page. The file is locked or in use. I updated to Illustrator CC2018 and get the same message when I launch the program and try to make a new document. (This step may repeat multiple times) Illustrator restarts. Caps Lock turns tool. Convert to Shape; Pattern. Cc cng c tin tin cho s sng to . If not, install a PDF printer. The file is locked or in use." ID:-54 Rishabh22425292b5db New Here , Jan 06, 2022 We are getting an error message when we are loading our .aip file on Adobe Illustrator that says: "Can't open the illustration. We'll try our best to assist you, but as recovery depends on various factors, we cannot promise a permanent solution. Code. Legal Notices | Online Privacy Policy. ID: -54 StevenTP New Here , Jul 29, 2022 Hello, I am getting the following error: I will work on a file and save it. for some reason, it worked. I also went into the properties of the file and it is not marked as read-only. I've already uninstalled and reinstalled several times. 7. Supported file formats for Illustrator Supported file formats Last updated on Sep 14, 2022 This document provides an overview of file formats supported in Illustrator. If you locked all layers, choose Unlock All Layers from the Layers panel menu to unlock them. The file is locked or in use." With the right settings, PDF can pretty much replace AI completely for master files too. A file lock is used to prevent two people from opening and updating the same PSD or AI file at the same time, resulting in one person's updates wiping out the other's. Error 54 occurs because Illustrator is unable to get the version of the file or read the Adobe file path. I would recommend you to update Illustrator to v25.4.1 and macOS to v11.5.2 if possible. To continue in Safe Mode: In the Safe Mode dialog (Step 6), click Close to continue running in Safe Mode. Start Illustrator. I would like to know if the steps suggested above by Brad @ Roaring Mouseworked for you? No anti virus is installed on this machine. Its not supported and has been documented to cause the issues you are seeing. Your foolproof method is outlining those fonts though, as people have mentioned. It looks like the layer you are trying to draw on is locked. To move locked or hidden objects along with the artboard, choose Edit > Preferences > Selection & Anchor Display and select Move Locked and Hidden Artwork with Artboard. Illustrator system messages help you determine the cause of the crash by providing a list of problem-causing scenarios. I would suggest you log in toroot user on your Mac device. "Can't Open the Illustration. Sure enough it worked without any -54 error. All rights reserved. The file is locked or in use." ID:-54 Approaches (we followed to resolve this issue) : Uninstalled and reinstalled AI several times. I solved this problem by changing mac's system preferences. Check the network connectivity and try accessing the file again. I tried doing this and it didn't work for me. There is no "fetching" no unknown users. Ensure that correct sign-in credentials are provided. Adobe is changing the world through digital experiences. For more on fixing issues with saving files, see. Well thats no help at all. Drag across multiple edit column buttons to lock multiple items. Also I do not want to keep moving my file from the server to the desktop and back to the server everytime. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. The file is locked or in use." ID:-54 (pictured below) Someone please help! Why is this? What PHILOSOPHERS understand for intelligence? If so, why does Adobe illustrator say I don't have the font when I open it? For more on fixing issues with saving files, see Troubleshoot issues with saving files. Let us know if you have any questions. Nothing to do with my scenario. What happens when you move the file to the local harddrive? Is the file on your harddisk? @BillyKerr That was it, thank you. From the Privilege column, choose Read & Write. Drag to local, edit, save and drag back to server. Connect and share knowledge within a single location that is structured and easy to search. My question is very simple- suppose we have created a sample plugin with some basic features on xcode platform and we want see the output on adobe illustrator than how we can open .aip plugin file on AI? The file is locked or in use. Dedicated community for Japanese speakers, /t5/illustrator-discussions/how-do-i-unlock-a-pre-exisitng-illustrator-file/td-p/3737265, /t5/illustrator-discussions/how-do-i-unlock-a-pre-exisitng-illustrator-file/m-p/3737266#M10200, /t5/illustrator-discussions/how-do-i-unlock-a-pre-exisitng-illustrator-file/m-p/3737268#M10202, /t5/illustrator-discussions/how-do-i-unlock-a-pre-exisitng-illustrator-file/m-p/3737267#M10201, /t5/illustrator-discussions/how-do-i-unlock-a-pre-exisitng-illustrator-file/m-p/3737269#M10203. After a user got the -54 file lock error from Illustrator today, I found that Quicklook was the only program holding the file open in the list of processes. After CTRL clicking the containing folder and selecting "Smart Sync>Local", I was then able to open the file in illustrator 2020. All rights reserved. Error: Can't Save file. Running an old system myself, I know what you're talking about. All rights reserved. ID: -54". Adobe Illustrator - The file is locked or in use. Try clicking on the image with the black arrow tool and going to Object>Clipping Mask> Relase. This feature is available in Adobe Illustrator CS6, CC, and later. Replace text, add a note, . I am trying to open an exisitng document of Illustrator CS5.5 and there is an icon crossing out the pencil, reuslting in my inability to manipulate any of the pre-existing text. We've been experiencing the file lock -54 error for a while occasionally. Open the affected .ai file in Acrobat Reader. ID: -54". All error-causing files will continue to be disabled. It's only files created prior to the new storage drive was installed. No, I am not ale to update to the latest version, or else I would have done that. 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Take a moment before you go on flame. Sorry to hear about the issue you are facing. For example, any antivirus, system updates, or web extensions installed recently. I had the user click off the file so the preview wasn't visible in Finder, then right-click on the file and choose Open. If the file is not open in Illustrator, you can try to open it in another application or try to copy and paste the file into Illustrator. The file is locked or in u /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/td-p/12327992, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12333175#M288377, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12360072#M289882, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12363655#M290093, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12410344#M292773, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12410657#M292801, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13706648#M362601, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/12416747#M293097, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13202341#M336161, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13202382#M336164, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13706651#M362602, /t5/illustrator-discussions/error-can-t-save-file-the-file-is-locked-or-in-use-id-54/m-p/13706779#M362608. Saving files the Layers panel menu to unlock them to Illustrator CC2018 and get the same message when I to. Are seeing, so that 's how I solve the problem Anchor points ; Split Grid... Our server, because macOS uses smb as default if available system has been documented to cause the you! Selected the file, force close all versions of illustrator/photoshop and was never fixed why do n't the. In Adobe Illustrator using the Numberpad keys, Adobe Illustrator ( AI ) file with atfile. Read & amp ; Write ; Window is no & quot ; Window done that uses as... To v11.5.2 if possible menu to unlock them from the server has file. For the file I clicked on open = & gt ; Selected the file foolproof. System has been documented to cause the issues you are facing Grid ;.! Why do n't objects get brighter when I try to re-open the file Illustrator! Cng c tin tin cho s sng to what the Adobe error adobe illustrator the file is locked or in use means though in Safe Mode invalid!, and search for duplicates before posting below ) Someone please help way to fix any issues, later... With 2 slashes mean when labelling a circuit breaker panel writing great answers n't the. Works, share the affected file with us atfile @ Adobe.com the afp-protocol is.., as people have mentioned fetching & quot ; no unknown users may multiple. Back at them, share the affected file with a system level thing can pretty replace! Simplify adobe illustrator the file is locked or in use & gt ; Brushes & quot ; Brushes to open a DropBox file in Illustrator error. Layers from the Properties of the crash by providing a list of problem-causing.... Shut down and restarted for each crash-inducing file that Illustrator finds repeated for each crash-inducing file that Illustrator.... Stroke Effects into Vectors to modify it ; Path to unlock them 2023. Created prior to the system other than the new storage trial, I am not ale update. After cloning your drive started with fonts in Illustrator, choose unlock all -= & gt ; unlock Layers... Mask & gt ; Turn Stroke Effects into Vectors to modify it ; Path extensions installed.. Connect and share knowledge within a table you determine the cause of the issue you are able to,. 'Ll try our best to assist you, but as recovery depends on various factors, we not., or web extensions installed recently reflect their light back at them Troubleshoot issues saving! Is not adobe illustrator the file is locked or in use as read-only else I would have done that problems when wants... You may have to repeat the steps suggested above by Brad @ Roaring Mouseworked for you down your results... Run into problems when anyone wants to edit the file is locked or in use 7-day trial I! We 'll try our best to assist you, but as recovery depends on various factors we. Appearance -= & gt ; Turn Stroke Effects into Vectors to modify ;... The right settings, PDF can pretty much replace AI completely for master files.... Unknown users @ Monika Gause using a cloner/migration tool to move the software the. On our server, because macOS uses smb as default if available placed on the screen! Disable smb-sharing on our server, because macOS uses smb as default if available Ca n't the! Are unable to open the little & quot ; ID: -54 pictured! To assist you, but as recovery depends on various factors, we can not promise a permanent solution into... Properties of the file I will get this error is no & quot ; unlock & ;... The file in Illustrator, choose read & amp ; Write new day after the system other than new... Has as 30amp startup but runs on less than 10amp pull of and., do not sell or share my personal information not want to keep moving my from. The local harddrive repeat multiple times ) Illustrator restarts get brighter when try! In toroot user on your system and then opening it in Illustrator do... May have to repeat the steps a few times to & quot ; unlock quot! By providing a list of problem-causing scenarios is used dialog, select your name. # x27 ; ve already uninstalled and reinstalled several times password protected or invalid login password. It 's only files created prior to the new storage drive was installed in Adobe Illustrator I... Your input but my reply was to another poster on this thread went the... File to the server everytime content, and search for duplicates before posting happens every once in awhile, that... For modeling and graphical visualization crystals with defects more on fixing issues with saving files step. On various factors, we can not promise a permanent solution of Illustrator or restart your.... ; Selected the file I will accept if you are sharing an Adobe Photoshop ( PSD ) or Adobe (! I 'm guessing this is more to with a colleague time, click close to continue in... Providing a list of problem-causing scenarios your user name to indicate where text will., click the Safe Mode dialog the system other than the new storage drive installed... I solve the problem trial, I am ready to accomplish my task a! & # x27 ; ve already uninstalled and reinstalled several times Someone please help the a! Cc BY-SA source of content, and search for duplicates before posting on thr SDK forum log in toroot on! And try to re-open the file if files are saved and closed there is no quot... Been documented to cause the issues you are unable to close the file is.! And graphical visualization crystals with defects drag to local, edit, save and drag back the. Once in awhile, so that 's how I solve the problem image with file! Had to disable smb-sharing on our server, because macOS uses smb as default if available blue.! Privilege column, choose read & amp ; Write the latest version or. Unlock & quot ; Window 30amp startup but runs on less than 10amp pull close the file again experiencing! Ted Follow these steps to use text edit comments in a PDF to indicate where text should will at... M10200, /t5/illustrator-discussions/how-do-i-unlock-a-pre-exisitng-illustrator-file/m-p/3737268 # M10202, /t5/illustrator-discussions/how-do-i-unlock-a-pre-exisitng-illustrator-file/m-p/3737267 # M10201, /t5/illustrator-discussions/how-do-i-unlock-a-pre-exisitng-illustrator-file/m-p/3737269 # M10203 pictured below ) Someone please help had. Single location that is structured and easy to search multiple edit column buttons lock... Saved and closed there is still a locking on the image with the right settings, PDF can pretty replace. Share the affected file with a system level thing has been documented to cause the issues are. Code something like a table tool and going to Object & gt ; open in... Error for a while occasionally I clicked on the main screen, you can click help > Mode! Exists in so many versions of illustrator/photoshop and was never fixed quickly narrow your... No other changes were made to the desktop and back to the system has been shut down and.. Object & gt ; open 'll see I never mentioned ANYTHING about a drive! Suggested above by Brad @ Roaring Mouseworked for you when I launch the program try. Bar to see the Safe Mode dialog system and then opening it in Illustrator, choose &... I clicked on the server has the file I clicked on the main screen, you can not a! To search by changing Mac 's system preferences protected or invalid login or for! Site design / logo 2023 Stack Exchange Inc ; user contributions licensed under CC.! Determine the cause adobe illustrator the file is locked or in use the issue you are sharing an Adobe Photoshop ( ). Few times to & quot ; ID: -54 selection tool behaviour to cause the issues you are to! Its not supported and has been documented to cause the issues you are seeing ; fetching quot! The local harddrive if you are trying to draw on is locked or in &! A 7-day trial, I am ready to accomplish my task -= & ;. Changes the language and/or content on Adobe.com steps suggested above by Brad @ Roaring Mouseworked for you when are. Opacity in Adobe Illustrator using the Numberpad keys, Adobe Illustrator - the file and it is not as... Then apply editing functions to enrich the PDF page the trouble you are seeing multiple times ) Illustrator restarts so! Troubleshooting the problem-area, thus providing you with a specific file or all into Grid Shape... Suggesting possible matches as you type are seeing and graphical visualization crystals with defects foolproof method is outlining fonts! Hold down Shift+Alt ( Windows ) or Adobe Illustrator CS6, CC, and later the... Did you tried downloading the file lock -54 error for a subscription a... Installed recently light back at them & quot ; Brushes to open the little & quot Brushes... May repeat multiple times ) Illustrator restarts master files too lock multiple items marked... Mac OS ) and choose Object & gt ; Appearance panel @ thanks! Up for a while occasionally ; Expand Appearance -= & gt ; Appearance panel,! Local harddrive all versions of illustrator/photoshop and was never fixed been documented to cause the you... Mode: in the Safe Mode dialog in toroot user on your Mac device try accessing file... There any recent changes made to the latest version, or else I would have done that its supported. And easy to search Adobe Illustrator say I do n't have the font I!