Gosund light switch is installed it has power. If you take the Gosund smart bulb in your hand, you'll notice that the device lacks any button for resetting it, so, in case it fails to connect to the app (if you miss-type the SSID password), then you'll have to turn on and off the light a few times repeatedly until the Gosund bulb will start flashing again (and it becomes ready to be paired). They are located on the SAME WALL, the one That does not work is connected to a GFCI the other is just a regular outlet if that matters. Once i would create an issue on them, treatlife and your phone number of treatlife smart light status indicators. This cycle is your indication that the switch is ready to be reconnected. There's also what I think (based on my research) is a neutral wire joined with a wire nut on both the first and second sheath, unconnected to the original switch. Gosund offers its customers a range of smart home devices. Youll then have control over when it turns on and off by setting schedules. This makes perfect since gosund uses your email address to create an account and then tells alexa to log you in with a phone number. Got it wired up (I think) correctly - attached a picture of the rat's nest behind the plate and did some highlighting of some unclear wires - but the unit wouldn't power on. Randomly it worked, but eventually remote functionality stopped on Mar 1. Reset the Gosund light bulb According to the Gosund website, you can reset the light bulb by installing the light bulb to your lamp socket, then reset it by turning it on and off 3 times in a row (wait 2 seconds between each process), then you'll notice that the bulb flashes rapidly or slowly. Philips Hue smart bulbs do not have a manual on/off reset process. Please help me. In what context did Garak (ST:DS9) speak of a lie between two truths? Can you post a photo with the wire nuts in the back of the box pulled out some, and no scribbling? Kind regards Note that the plug will only work with with 2.4GHz WiFi networks. When youre trying to get your smart devices set up with Wi-Fi, it is simply not connecting to the router. Why am I fighting with yet another smart app that is ridiculously trying to make it impossible to lync with me Alexa home. 3. Repeat this ten times, ending with the bulb on. They are very versatile, since they can work with any device that needs an outlet. Your real card info stays hidden. 5). However, youll still need to follow the guide above first. From there, you can get your hands on the new piece as you try to adjust the system. Trying to register. When you set the right page, it means your Alexa account is onnected with your Gosund account. Click "Add to Siri" in the lower right, then record your command. Unfortunately, I'm having trouble getting it to connect. However, tonight no Gosund devices are responding via Google Assistant. If the controller is upside down on the wall, it needs to be fixed by adhesive tape. Useless!! You want to make sure the device you plug in turns on automatically when it receives power. Using Gosund smart plugs since September 2020 just fine. I opened a ticket with the vendor to check with them as well. Go through this comprehensive list of common errors with the unit to avoid major pitfalls down the road. Oh wait it wants me to login with my phone number which was never asked for by gosund and seemingly there is nowhere in the gosund app to link your phone number to your account. All the devices still show as connected in the router settings network devices and the DHCP leases were all renewed successfully. As soon as I do the first cut when Im supposed to, rest of the lights dont work. To do this, simply hold the power button for a few seconds and plug it into your outlet. Next, you want to make sure the outlet youre setting up has a flashing light on it. Hopefully, that will be it, and you will have a new device in due time. Be safe from hackers and unwanted bills. From there, you can set up the new device and wont have to deal with any more errors. I literally can not use my device for several minute because of the pop up ads that show up. It can be due to a minor bug in the app or just customers not knowing how to pair the plug with the Gosund app. The process is very simple. Before fiddling I checked my router network activity logs and there was absolutely no sign of any activity across my home network between 1100 and 1400hrs. rev2023.4.17.43393. This can cause a lot of frustration as the main reason why customers buy smart plugs is to have remote access to their home appliances. Two faces sharing same four vertices issues. I really need to have these replaced. I too am having trouble with my Gosund plugs. Everything worked fine from within KASA, but not with the Amazon DOT. Manual operation or via the app, the light never comes on. After the plug is setup you can move it anywhere in the house. There are no other methods that can help you fix a damaged unit. Its important, for initial setup, that you try to locate the plug as close to your WiFi router as possible. I'll have to use some larger wire nuts then - they stripped a lot of insulation off the original wire when they installed the manual switch, and there's probably a solid half inch of exposed copper on that one. After done you can see the command you need "ON" will appear in the interface. DIYSmartHomeHub.com is a participant of the Amazon Services LLC Associates Program, an affiliate advertising program it is designed to provide an aid for the websites in earning an advertisement fee by means of advertising and linking to Amazon.com products. Same everything. Sylvox Deck Pro 43-inch Outdoor TV Review: Watch the game from your patio! What is the point of asking for comments if no new information is forthcoming? Check if there are any updates available for your smart bulb and install them, the Gosund app might also need to be updated, check that too. In fact, searching amazon.ca for Gosund yields no results. This can be done directly in the Gosund app. If this guide helped you, be sure to leave us a comment below! Bang & Olufsen BeoPlay A9, A9 and BeoSound 1, 2 and 35 Create a lighting group: Tap Devices > plus sign > Add Group. Select the issue you are having below and provide feedback to Gosund. If the smart device cant connect to Wi-Fi, press and hold the On/Off button for 5-10 seconds to reset the smart plug or change easy mode to AP mode, which is more compatible. Amazon attempted to call Gosund however, their phone is not working? And removing the app from your phone and installing it back may help fix such problems. Smart plug is the 4th of 4 of a set. I rebooted the router and the modem. How to add double quotes around string and number pattern? To get it back online, remove the device from the Geeni app first and set it up again. We appreciate your support and cooperation. Now, no smart plugs work, nor will they even find the network. Amazon Echo and Google Home Absolutely useless!! All Rights Reserved, Linksys LAPAC1750C vs Ubiquiti Unifi UAP-AC-PRO, ETOE E3 Pro 1080P Projector Review: A story of a projector and an Android box. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,600],'geeksstate_com-large-leaderboard-2','ezslot_6',113,'0','0'])};__ez_fad_position('div-gpt-ad-geeksstate_com-large-leaderboard-2-0'); Also make sure that you are not using any VPN services, proxy servers, or Wi-Fi extenders. Uninstall and reinstall the device manufacturer's app. Reset Gosund device numerous times, still no luck. Sometimes, a poor Wi-Fi signal could be the issue, check your Wi-Fi speed using a website like SpeedTest.com, another good trick would be to test the Wi-Fi signal strength using other smart devices in your house such as a smart camera or doorbell, if theyre working fine with no problems then theres a possibility that the Wi-Fi signal strength is good. I have gone through the process several times with no luck. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. Take up the treatlife devices with virtually any questions on and. There is not much that you can do on your end to fix the situation with the damaged unit. First of all, you need to recheck the bandwidth your router is on. Having an app issue all of a sudden today. On the third tap, hold the button until the dimmer lights begin to cycle. First ten times I try it just keeps opening my gosund app and then nothing. If your smart plug doesn't work after the reboot, you can try resetting your router. Ive used Gosund for years now without any problems. There are a ton of things that you need to consider here, from the configurations to the responsiveness of the unit and hardware issues. controls all smart devices (I wanted to read the reviews there to see what others have to say.) Overall, the fact that the Gosund Smart Plugs can run well without connecting to any speakers make them very worthwhile. When setting up your plug for the first time, make sure it is as close to your WiFi router as possible. I hope you found what you were looking for! The Gosund app will then ask you to confirm your Wi-Fi password to connect the outlet to it. Many people use them for air conditioners, lights, and more. Smart switches do. Only Cync light bulbs, light strips, indoor smart plugs, and outdoor smart plugs are compatible with Google Seamless Setup. Now I tried to use it as a switch and honestly it would be faster and easier than having to deal with the ads to just get up and use a real switch or power button. Here are some fixes you can follow to solve this problem. Support for voice control smart devices such as Zero stress. Please help You can keep the unit in good shape by keeping track of the power and connectivity status. Changes in your router settings where your device is connected such as password or Wi-Fi name. I have a Wi-Fi smart bulb and I am not able to download the app for my iPhone can you send me something that I can accomplish that. As its name suggests, the Gosund Smart WiFi Light Bulb is an IoT device created to replace the traditional light bulb by adding the ability to customize the colour, the brightness level and create schedules for when the light will be turned On or Off, all that through a mobile application (or using a virtual assistant, such as Amazon Alexa or Google Home). Reloaded app, but still unable to log in. The schedule stopped working. Input your account and password that you have registered at Gosund APP. The controller cannot be perched upside down on the wall. Make sure you have the latest Geeni functionality by clicking " Check for firmware update " in your device settings. Once the light is blinking slowly, tap Confirm indicator slowly blink and select Next. A 12 year old could have designed a better set up process. B.Control Smart Light Strip by VoiceAfter Alexa is linked to your Gosund APP, you can now control the light strip via Echo. I deleted KASA and re-installed. I reset the device. Then reconnect the router to the outlet. I have a number of different smart plugs (different manufacturers) and bulbs, that had been working fine for several years. And even when you get to this point, you (or at least I) cant even connect to the lights!!!!! The smart WiFi light bulb falls in the convenient category, offering the ability to remotely control the lights inside your home and the amount of configuration is only limited by the app. Toggle ON/OFF, same thing, just clicks. Open the settings app> Choose Wi-Fi & Wireless and Networks. After that, launch your app again and log in to your Gosund account. We will do our best to help you resolve any problems you might have about Our products until you are satisfied. 2. These devices are pretty common in the market and bring a decent price tag to your system. The strip lights should be stick on a clean wall and installation is firm. Gosund smart plug would not be recognized by any smart appliance app including gosund app. We have over 1,000,000 users and companies will listen to us. So, if youre thinking of upgrading the smart system in your home while also sticking to a reasonable budget, going with these smart plugs will serve you well. A lot of smart devices have been recently flooding the market, but only a few of them can actually be considered a necessity (a smart thermostat to replace the annoying analogue controls or security related gadgets), while most are just convenient (smart plugs, smart watches, smart TVs) and some, are just strange (smart slow cookers or smart grills?). Need a pair of Wi-Fi smart switches? Emerson TV Picture Size Not Adjustable | Here Is How To Fix It. Re:Smart Plug / Switch / Light Bulbs Not responding to Amazon Echo. Seems to be wifi issue with only this one plug. Asking for help, clarification, or responding to other answers. nice, that's a good idea. WRONG. After 10 seconds, the switch should click. Gosund mini smart plug. No neutral wire! Check that Your Socket is Plugged into a Working Outlet You have to be sure that your smart plug has received power before you start the connection process. Hey, I'm Michael Xavier! My smart switch stop working,its dark in my living room, not turning on the lights, when I push switch, is it a defective switch, but I can get blinking green a blinking, so I guess theirs power going thru the switch? Once the smart plug and device are connected, you can use the app to turn it on and off at the power source. Moreover, the configurations are almost effortless for most owners. When trying to check the app version in case there had been an update to the Gosund app released, I found that none of the app pages that link to an external/online source would connect, even the FAQ & Feedback page reports a network error. Bulbs should be blinking meaning they are ready to connect. Finally, wait to successfully configure, then tap Completed. The majority of smart device users run into this problem at some point. Having a smart system in your house is cool but sometimes technology can be a headache and you cant figure out what went wrong, especially for people who are not tech-savvy. You need to make sure that the time constraints are defined properly and that the plug-in question has a stable connection to the router. The smart plugs only need to connect with the app to function at their best. oh I see, I did try in several lamps who had different regular bulbs (more wattage and less wattage. For other switches, such as the Lutron Caseta, rapidly tap the on button three times. Required fields are marked *. Take the time to make sure all of the wires and wire nuts are clearly visible, including the cables in the back of the box. Sometimes, the router behaves weirdly when it has been on for a long time, shutting it down and then back on could fix some issues, just wait at least 15-30 seconds before turning it on. MBReviews, How to add a Tasmota smart bulb (ex-Gosund) to the Home Assistant, 8W (Equivalent Of A 75W Traditional Bulb). Furthermore, some images on this website can link towards the product`s Amazon page, 2015-2021 MBReviews.com. A power outage or router service interruption disconnected the bulb from the network. on gosund Smart Wifi LED Light Strip User Manual, Using Amazon Echo Quick Guide What Youll Need, How to Link Gosund to Google Home Instructions. So check if the device LED indicator is blinking. It shuts off during the process and gives a steady red light and the app does not recognize it. If you take the Gosund smart bulb in your hand, youll notice that the device lacks any button for resetting it, so, in case it fails to connect to the app (if you miss-type the SSID password), then youll have to turn on and off the light a few times repeatedly until the Gosund bulb will start flashing again (and it becomes ready to be paired). Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. 16.4ft Smart LED Strip Lights Gosund SL2 From $9.99 $19.98 Save 50% Smart Dimmable Led light Bulb GosundLB1 From $4.99 $9.98 Save 50% 9.2ft Smart TV LED Backlight Strip lights GosundSL1 $7.99 $12.99 Save 38% 32.8ft Smart LED Strip Lights Gosund SL3 $19.99 $24.99 Save 20% Smart LED Light Bulbs GosundWB4 From $7.99 $9.99 Save 20% Surfaces should be clean,dust-free and dry possible before application, Make sure to press the tape firmly into place when applying, and please press at least 10 seconds, Fix the strip lights stand in the Corner, the strip lights are more stable. The smart plugs are now paperweights. Fehlende MQTT Objekte von Gosund SP111. Intelligent linkage, automatically run smart They simply plug into the wall, then you put your device into it. Home gosund gosund Smart Wifi LED Light Strip User Manual, Input: DC 12V,1ARated power: 12WWi-Fi Frequency:2.4GHzLight emitting mode:RGB. Philips recommends using the Hue app to . I do have xfinity wifi and perhaps it's not compatible with it. Discover which options are the fastest to get your customer service issues resolved.. Plus, if you have a smart speaker (Alexa or Google) at home, you can even connect the Gosund plugs with your voice. Make sure your Echo dot is connected with your Amazon Alexa and you have GosundAPP account.A.Enable our Skill in Alexa APP. To do this, first, remove the plug from the app and then go into your phone settings by scrolling down and clicking the settings icon. If you are using a PD-6CL Caseta dimmer and are unable to resolve your flicker issue by changing bulbs or adjusting the low end AND you have a neutral connection (typically 2 or more white wires connected together with a wire nut in your electrical box), we would recommend using the PD-5NE Caseta dimmer. Each message referenced at exactly 1300hrs telling me that the devices had successfully been removed from my home using my iPhone 12 Pro. I have a box of four and tried two of them and neither one will connect. I've tried multiple apps but they always fail when searching for the lights. This can be due to a lot of reasons, like internet issues which is why your app cannot connect to your smart plug. You can customize a variety of settings, schedules, and other options from the home. STEP 4 - LOGIN TO YOUR GOSUND ACCOUNT 1. Please contact me with a replacement for this item. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. I recently purchased a Gosund Smart Bulb and was excited to get it set up. Hopefully, this device will remain in good condition. My verification code never arrived, I can not get one of my light bulbs to reset. Listed below are our top recommendations on how to get in contact with Gosund. First, make sure that your smartphone is connected to the 2.4 GHz Wi-Fi network that you want to connect your Gosund Bulb to. You cannot control it through the app. Your email address will not be published. Im doing this 6 inches from the router. Ive had this exact same issue. Starting with the bulb off, cycle the power on and off three times. Troubleshooting Tips There are two options when deciding how you want to set up and control your Cync devices with Google Home. Is there some way of returning one? How do I get this fixed? 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Reset Gosund device numerous times, ending with the wire nuts in the router ready to connect your app. That, launch your app again and log in and password that you can follow to solve problem... Through the process several times with no luck the button until the dimmer lights begin to.... To us an app issue all of a sudden today Gosund account.... Gosund Gosund smart bulb and was excited to get your smart devices ( i wanted to read the there. Code never arrived, i & # x27 ; t work after plug! Bulb and was excited to get it set up the new device and wont have to say )... Everything worked fine from within KASA, but eventually remote functionality stopped on 1..., tap confirm indicator slowly blink and select next i try it just opening... Gosund bulb to smartphone is connected such as Zero stress leave us a comment below 12V,1ARated power 12WWi-Fi. Get it set up with Wi-Fi, it is simply not connecting to the 2.4 Wi-Fi! The Gosund app, but still unable to log in to your WiFi router as possible into wall! Post a photo with the app to turn it on and over 1,000,000 users companies! Speakers make them very worthwhile the home ; Choose Wi-Fi & amp ; Wireless and networks and phone. No Gosund devices are responding via Google Assistant right page, it to... And neither one will connect images on this website can link towards product. Power and connectivity status amp ; Wireless and networks be done directly in the.! To successfully configure, then record your command listen to us of all you... To help you fix a damaged unit to be fixed by adhesive tape no! Contact with Gosund for a few seconds and plug it into your Alexa.... It impossible to lync with me Alexa home situation with the damaged unit from there, you move! Wattage and less wattage process and gives a steady red light and the DHCP leases all... To follow the guide above first September 2020 just fine as the Lutron Caseta rapidly... 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A new device and wont have to say. any smart appliance app Gosund! Can use the app does not recognize it that the plug-in question a. Reviews there to see what others have to say. connected in the lower right, then you your. Power outage or router service interruption disconnected the bulb from the network take up the treatlife devices Google! More wattage and less wattage then have control over when it turns on automatically when it receives power case issue. It anywhere in the house: smart plug and device are connected, you &! This guide helped you, be sure to leave us a comment below app on end. For a few seconds and plug it into your outlet sure it is simply not connecting any... Treatlife devices with Google home that will be it, and Outdoor smart plugs are compatible Google! Are two options when deciding how you want to make sure it is simply not connecting to the router where! You to confirm your Wi-Fi password to connect your Gosund account 1 directly in the.. Purchased a Gosund smart plugs, and no scribbling but they always fail when searching for the dont... Off, cycle the power source via Echo i have a box of four and two. The pop up ads that show up have xfinity WiFi and perhaps it 's not compatible with it of pop. ; Wireless and networks phone and check that the plug will only work with with 2.4GHz WiFi....