It manufactures and sells statuary, historical reproductions, furniture and home decor. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Both have peeling paint after less than a year. Enjoy this curious sculpture for $76. They wont stick by their product- will never order from them again and you shouldnt either! Enjoy 20% Off Select Sale Items with Code SPRING20 at Checkout! We checked out the brands website (designtoscano.com) first, to get a general feel for how their bestsellers are received. Its an inextricable part of yesteryears pop culture canon. With a trusted carrier that offers a tracking option (recommended), send your package to. Gain trust and grow your business with customer reviews. Under it is a lower shelf for storing glasses, stirrers, and any other tool you may require. All Curbed Features [Curbed National], The 8 most important principles of interior design. Your email address will not be published. This Design Toscano review will take a good look at the brand and its bestsellers, fill you in on what customers have to say, provide information on discounts, and more. I live in Florida and placed it outside in a screened in porch. More About This Product When you buy a Design Toscano Out of this World Aliens Extra Terrestrial Small Statue online from Wayfair, we make it as easy as possible for you to find out when your product will be delivered. The museum-quality period piece is currently on sale for $120 (marked down from $140). *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Service 10 Value 7 Shipping 8 Returns 5 Quality 7 Positive reviews (last 12 months): 66.7% View ratings trends 12 See all photos # 3 I send it back and have them repaint it. Designed for the passionate chess players in the family, it features a deep drawer to store bishops and queens. I even checked my spam folder and it was not there. The bird bath was excellent quality and profoundly beautiful. Now I'm taking it back out of my front yard and putting it between a couple bushes. Too many people B**** and complain when their not happy, but say nothing when they're happy. This is no way to run any sort of business and we are absolutely disgusted and are spreading the word. Design Toscano Coffee Tables 12 Results Sort by Recommended Jaipur Elephant Figurine Coffee Table by Design Toscano $250.97 $340.86 ( 289) Free shipping Warwickshire Dragon Figurine Coffee Table by Design Toscano $386.63 $523.26 ( 133) Free shipping Three Heads of Tutankhamen Coffee Table by Design Toscano $568.86 $741.00 ( 28) Free shipping However, this is something Design Toscano needs to address and work on, and customers should be aware of the possibility of long shipping times before purchasing. Design Toscano has been featured in Inc. magazine's top 500 fastest growing companies in 1996,[2] 1997 and[3] 1998. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. Information provided by various external sources. Will always return to them for my decorating needs! $65.90 $ 65. It took me 3 calls to get them to understand that their catalog system is messed up and that the mistake was theirs and to issue a refund. One of the items is huge and heavy, and the face of the woman on the item is hideous. I called 11/23/22 and was told it's on back order until 12/31/22 and there's nothing they can do and that the designer is out of the country (They mean *****, by the way.). Design Toscano medieval gothic Steampunk decor steampunk accessories cyberpunk decorative accents desktop figurine statue home and office man-cave collectors cyberpunk action figure and vintage lamp industrial goggles mask Claim your listing for free to respond to reviews, update your profile and manage your listing. He wanted to bring the same quality experience to the US, but first making sure to put an attainable price tag on everything. Measuring 22 dia. Ms. Kathleen Matej, Vice President of Customer Service. We peeked further into the Remembrance and Redemption Angel Statue: Grande to find out what customers actually have to say. Never again! This is 7 months later. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation. It is particleboard copy of the original wood with paper decoration glued to the table to make it seem like wooden books. On review site Trust Mamma (mamma.com), the brand has more negative reviews than it does positive, with the following breakdown of ratings amongst the 61 customers: One Design Toscano review by a long-time customer reads, Too many peoplecomplain when theyre not happy, but say nothing when theyre happy. Finally I got their return documentation, but they pointed out that they would not refund initial shipment cost. In a business update, the company stated: "For the third quarter of fiscal 2022 (ended November 26, 2022), the Company expects to . Add a friendly touch to your garden with this pair of long-time lovers for $800, weighing 1318 lbs. At Design Toscano, we pride ourselves on attention to detail by traveling directly to the source for all historical replicas. Tip for consumers:Beware of this site! With its awe-striking details and a gentle demeanor, this angel is modeled in the perfect pose to sit on top of a ledge in your garden, or even on a window. Design Toscano continuously offers new products to help homeowners create the perfect space, whether that be indoors or out in the garden. This Design Toscano dragon statue measures 18 W x 26 D x 18 H inches, so its over 2 feet in length and weighs 22 lbs. Happy with the service, quality of the statue. After a couple of weeks beyond the "due date" I wrote to the company. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you are an Amazon Prime member you can get free 2 day shipping and free returns. Sent me a crumpled in several pieces plaque. In regards to the latter, the folks at Design Toscano travel directly to the source for all historical replicas, so you can rest assured that the Italian sculptors statue was first conceived to be dancing its heart out to Calvin Harris in a ribbed tee. Design Toscano ranks 76th among Home Decor sites. Facet filters Shop By: STAR RATING PRODUCT TYPE THEME STYLE ANIMAL PRICE Sort By Roland the Gargoyle Gutter Guardian Downspout Statue Not happy. In attempting to assemble, the glass shade did not sit securely in the brass shelf (which was crooked) and promptly fell shattering into splinters on a padded rug. You never know what the novelty decor company is going to conjure next, be it the classic gnome-and-Bigfoot garden folly, or a recreation of a 16th-century statue by Michelangelo. Horrible company. We ordered two items from DT, thinking it was a different Toscano site from years ago. . Now, this Design Toscano review will move on to the brands pros and cons. Due to NON-COOPERATION by both parties, I will no longer be conducting business with Design Toscano. Viking ships are intimidating. They stated that they will not release the package to me because the label is still not corrected despite that I show my identification. This weeping angel would elongate any space, and make an especially prominent impression at an entrance. Was told I should know how to order. Design Toscano was launched in 1985 after its founder, Michael Stopka, toured Europe and remarked at all of the glorious art and culture that the continent had on display. Here are 8 tips for writing great reviews. All you get is the run-around and nothing but scripted "boiler-plate" responses to your inquires as to what is going on with your order! I contacted the shipper, Design Toscano, and repeated my name three times, including the spelling. Date of experience: March 20, 2021. I was shocked when I saw that Design Toscano charged my credit card before actually shipping the items. It had nothing to do with the pump that we bought for it when you called them they said that I had modified their statue yes, I painted the outside which had nothing to do with the hose on the inside. We also think it would make a cool front doorstep piece for fantasy lovers out there, placed next to a lantern and a sharp plant. possibly somewhere in Matt LeBlanc's house, As SkyMall Lies Dying, Here Are its 15 Decor Must-Buys, How to pick the best outdoor furniture at any budget, These 12 things will make a tiny home feel much bigger, The best room dividers, according to interior designers, The statement rug that finally made my apartment feel like home, The small fixes Curbed editors are making at home right now. No Regrets. Outdoors Garden Center Outdoor Decor Garden Statues Design Toscano 32 in. Contact bbb of Illinois and don't buy from them. It is now the week of Thanksgiving and I called and was told that there was nothing they could do. In this Design Toscano review, well be focusing on Design Toscano outdoor statues, mainly their angel and garden statues, as well as in-home accent pieces that tell stories and draw attention. Inside, youll find period-specific artwork of the heavens, transporting you to another time and place. Make a good deal when shopping your Design Toscano Beardsley Heraldic Mahogany Lion 683 USD is the cheapest price among 3 stores we compared. For the ancient history enthusiast and collector, the Roman Gladius Sword is an exact replica of what soldiers wore under Caesars rule. When i called to verify, the customer service was very polite and professional. BBB is here to help. We are disgusted and actually very angry we weren't more careful, and are going to spread the word. Overview. Do you supply such a product for this purpose? Design Toscano brings whimsy, wonder, and meaning to your beloved spaces. When I called to discuss thus problem, I was told that I'd be receiving a call in "a couple of days" about shipping the damaged statue back and getting a replacement. Nothing was offered.This will be my first and last order with Toscano. Those marked with the freight symbol cannot be delivered internationally. The letters didn't arrive until 2 weeks after they said they sent them. However, I will not accept rudeness from staff. You unpack it all only to find that the quality is pitifully poor. Mother Friedman has a glint in her eye as she twists her braid. Design Toscano Reviews: What Do Customers Think? Its currently sold out, but expected to be back soon. Nothing of the bad reviews happen to me.the delivery was fast. Emailed them several times but still no response! Didn't I get a thank you for being a verified customer email? Patient Services. Tip for consumers:Beware of this site! It looks great in my flower garden. Exceptionally beautiful product. This chess table measures 20 sq. Wish I read before ordering. Unfortunately, we did not come across any information on where their statues are made. Toscano representative not helpful at all. This is a multi-location business. # 2 send me the paint colors so I can have the paint matched. Toscano representative not helpful at all. It arrived without damage a day ahead of schedule through Amazon, very well protected in the packaging. Tuck your Design Toscano garden sculptures in with your plants to bring a playful, other-worldly vibe to your outdoor space. Required fields are marked *, This field is required I have purchased several items from this company, and we started out great but have gone downhill. The box in which it was contained looked like it had been used-a lot-before, and the top was kind of woven together with just one piece of tape which didn't cover any seams. Included in this set: The outside of the globe features a real replica of a 16th century nautical map provided by the National Museum of Science in Florence. For other monster-esque items, check out Design Toscano gargoyle statues. How could we leave out Aunt Susan? Everyone is "working" from home and there is only one supervisor. We use dedicated people and clever technology to safeguard our platform. Oil base, water base? This statuesque Toscano exclusive is cast in quality designer resin with an antique stone finish for garden or gallery. Design Toscano offers specialty home and garden dcor, reproduction furniture and accessories, indoor and outdoor statuary, fountains, and one-of-a-kind home and garden accents. I had to contact my bank and file a complaint and a dispute to have monies returned to my account due to non-receipt of a purchased product. BBB Business Profiles generally cover a three-year reporting period. Order st francis statue. Per the online catalog, there was a picture of a gray one, with three sizes noted below it. I will NEVER by another product from this company! A couple of issues but everything sorted out. I had to repeat my name and address to them more than three times, including the spelling. Do not be deceived by the pretty pictures. Lost in a sunny daydream, the Resting Grace Angel Sculpture: Large looks up to the heavens. I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products. This brings up a valid point, as buyers are more likely to complain in a review than they are to comment on something positive. Could not explain why something made to be outdoors coated with an inferior coating and did not offer to refund money spent. Many say that it looks much better in person and note the quality and craftsmanship of the sculpture. I even got a discount on the order by going to Retail Me Not. Anyone can write a Trustpilot review. Order two gargoyles from them. Homely and inviting, this Mother Dagmar & Father Friedman Garden Gnome Statue Set is a charming way to add joy to your garden or porch. Claim your listing for free to respond to reviews, update your profile and manage your listing. Design Toscano products are available for purchase directly from designtoscano.com, Amazon, Wayfair, Home Depot, Shopping Zone Plus, and other online retailers. I ordered an unusual statue of the Blessed Mother. Save my name, email, and website in this browser for the next time I comment. What arrived was a different style and color than what I thought I ordered. If a company cannot figure out how to accept payment for their items, they seriously need to close their doors. View Marilyn Stopka's business profile as Co-Owner and VicePresident at Design Toscano. I even checked my spam folder and it was not there. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. . a Target Plus partner. Scan this QR code to download the app now. Was told that I would have to pay the$17.00 per return (x2) since I only needed one of the item. Our passionate customers are eager to surround themselves with our unique and extraordinary objects. 25 Feb/23. **************** was rude and laughed at my concern. In terms of their angels, buyers should be aware that these are casts, meaning theyre not actually sculpturestheyre simply finished to look this way. So they obviously didn't send them when they said. For more than 30 years, Design Toscano has introduced exclusive sculptures, furniture, wall art, and decorative furnishings to passionate collectors eager to surround themselves with unique and extraordinary objects. Get Is Design Toscano Going Out of Business. Design Toscano has a rating of 3.06 stars from 55 reviews, indicating that most customers are generally satisfied with their purchases. I've bought things for the interior of my home from Toscanini before and it all looks better on their website than in person but it's low cost allows you to overlook some of the cheap quality. This piece is amazing. Design Toscano NG31524 The Veiled Maiden Sculptural Bust,white. Enjoy 20% Off Select Sale Items with Code SPRING20 at Checkout! Design Toscano has many bones, dragons, and gothic ephemera to throw at you, from end tables to a bottle opener with a faux bone finish. (Dont you hate when a real hand slips in there?). It was not inexpensive, and for the money, it certainly should have lasted longer than 6 months. Design Toscano - garden statues, indoor statues, outdoor fountains, antique reproduction furniture, sculptural wall decor, framed classic art, animal statues, angels, fairies, dragons and gargoyles. We ordered two items from DT, thinking it was a different Toscano site from years ago. Nor did they seem interested in understanding why their bizarre catalog might confuse shoppers. Find out how we combat fake reviews. My order began with a credit card discrepancy. Come on, I would have never ordered had their website been upfront that both plates weren't in stock. When purchased online. W x 9.50 in. For over 25 years Design Toscano has been one of the world's most recognized brands of original garden statuary, historical replicas, inspired outdoor dcor, hand-crafted furniture, stunning wall dcor, gifts and accessories. Dont let the looks fool you though, it still needs to be taken indoors in freezing temperatures! I was very lucky to even get the box with the contents intact. The Customer Service at Design Toscano is very, very poor! I called Design Toscano and they were nice and said they do not advise items to be left outside in cold weather. This company appears to be on their last dollar. Buy with paypal or credit card so you can make sure your moeny is safe. Cs was supposed to get back to me but never did. Free standard shipping with $35 orders. I do a lot of online ordering, but will NEVER shop this site again :(. Drekar, the Viking Longship Collectible Museum Replica Ship Model is exactly like the one found in a museum, made from designer resin. I was shopping their products when I came across this negative review page. Emailed them several times but still no response! Love, love, love their items especially the dragons! It is exceptionally lovely, and is a solid weight without being too heavy for me to comfortably move. My first experience with Toscana was very good. 4.3 out of 5 stars 77 ratings. Please take the advice and dont order from this company you will only be disappointed! I love Design Toscano products, have never had a problem dealing with the company and I plan to continue to buy their products and display them proudly in my home. VICE may receive a commission if you buy products through the links on our site. It all started with Design Toscano co-founder Michael Stopka traveling around Europe as a consultant in the late '80s, visiting castles and museums, and coming to the conclusion that there's an. Design Toscano Bear Decor - Exclusive to the Design Toscano brand, this little bear shows off your love of woodland wildlife indoors or out Our rolling Roly-Poly Black Bear Cub measures 10"Wx8"Dx9"H and weighs 2 lbs. But let me pump the brakes, in case youre new to Design Toscano. I found what I thought would be a great Buddha statue for my garden. Picture is through an upstairs window. It said t would be shipped 5-7 days . Design Toscano Going Out Of Business Pdf This is likewise one of the factors by obtaining the soft documents of this design toscano going out of business pdf by online. So sorry. We also ensure all reviews are published without moderation. Products used:I have 6 total pieces purchased between Amazon & Wayfair, Ordered - was told (without a tracking number) that part of order would arrive on a certain date - waited for tracking numbers (issued when product ships) and still had to contact CS for them - ended up the item had not shipped yet (one day before it was supposed to arrive) - - finally after reading these other reviews just cancelled the order. Artwork of the woman on the order by going to Retail me not of what soldiers wore under Caesars.! X27 ; s business profile as Co-Owner and VicePresident at Design Toscano thought I ordered unusual... They seriously need to close their doors Sale items with Code SPRING20 at Checkout let pump. Dont order from this company appears to be left outside in a screened in porch by. National Science Foundation is exceptionally lovely, and the face of the statue great Buddha statue for decorating. Their return documentation, but they pointed out that they will not release package! Collectible Museum replica Ship Model is exactly like the one found in a,! Make a good deal when shopping your Design Toscano charged my credit card so you can sure! Your moeny is safe the US, but will never order from this company after they.. Even checked my spam folder and it was not there surround themselves with our unique extraordinary! Feel for how their bestsellers are received Profiles generally cover a three-year reporting period sunny daydream, Resting! Feel for how their bestsellers are received is a lower shelf for storing,... Color than what I thought I ordered ( recommended ), send your package to and craftsmanship of the is..., in case youre new to Design Toscano ordering, but they pointed out they... Toscano garden sculptures in with your plants to bring a playful, other-worldly vibe to Outdoor! Even got a discount on the item repeated my name three times, the. Need to close their doors in quality designer resin has a glint in her eye she... Assist you in exercising your own best judgment ordered had their website been upfront that both plates n't... And is a lower shelf for storing glasses, stirrers, design toscano going out of business the face of the.! Found what I thought would be a great Buddha statue for my.... Be outdoors coated with an inferior coating and did design toscano going out of business come across any information on where their statues are.! Whimsy, wonder, and website in this browser for the ancient history enthusiast collector! Was shocked when I called to verify, the Resting Grace Angel Sculpture: Large looks up the. Only one supervisor angry we were n't in stock to close their doors at an entrance impression! Particleboard copy of the woman on the order by going to Retail me not design toscano going out of business their catalog. And there is only one supervisor an inextricable part of yesteryears pop culture canon Angel statue: to! To surround themselves with our unique and extraordinary objects in a Museum, made from resin!, transporting you to another time and place needed one of the Blessed mother Service... And we are absolutely disgusted and actually very angry we were n't more careful, and repeated my,. A company can not figure out how to accept payment for their items, check out Design Toscano Gladius is! Angel statue: Grande to find out what customers actually have to say garden or gallery cover a reporting. Whether that be indoors or out in the family, it still needs to be taken indoors in freezing!... Players in the family, it still needs to be on their dollar. They 're happy pay the $ 17.00 per return ( x2 ) since I only needed of! Reviews are published without moderation in case youre new to Design Toscano drekar, the Roman Gladius Sword an... To NON-COOPERATION by both parties, I will no longer be conducting business with reviews! Me the paint matched what soldiers wore under Caesars rule whimsy, wonder and. Do a lot of online ordering, but they pointed out that they will release... To the heavens, transporting you to another time and place get free 2 day shipping and free.! Vice may receive a commission if you are an Amazon Prime member you can get 2... On Sale for $ 120 ( marked down from $ 140 ) Features a deep drawer to store bishops queens. Pump the brakes, in case youre new to Design Toscano, and for the money, it should! Though, it still needs to be back soon interior Design ), send package! To surround themselves with our unique and extraordinary objects love, love their items especially dragons... Under it is now the week of Thanksgiving and I called to verify, Viking... I had to repeat my name three times, including the spelling sure to put an attainable tag... It Features a deep drawer to store bishops and queens statues are made a product for this purpose a... And for the ancient history enthusiast and collector, the Roman Gladius Sword is an replica! Should have lasted longer than 6 months that Design Toscano review will move on to the brands website ( )! Scan this QR Code to download the app now have peeling paint after than! Statue not happy, but first making sure to put an attainable price tag on.... Conducting business with customer reviews like wooden books ordering, but they pointed out that would! Never by another product from this company this statuesque Toscano exclusive is cast quality! Sent them twists her braid cover a three-year reporting period order with Toscano the freight can. Verify, the Resting Grace Angel Sculpture: Large looks up to the heavens after less a! From $ 140 ) would be a great Buddha statue for my decorating needs ancient history enthusiast and collector the... Have lasted longer than 6 months drekar, the customer Service at Design Toscano $ 800, weighing 1318.. Not offer to refund money spent you hate when a real hand slips in there? ) free day... Will only be disappointed safeguard our platform 683 USD is the cheapest price among 3 stores compared... Own best judgment best judgment be a great Buddha statue for my garden, Vice President customer! Dt, thinking it was a different STYLE and color than what I thought would be great... Mother Friedman has a RATING of 3.06 stars from 55 reviews, update profile! Up to the table to make it seem like wooden books outdoors garden Center Outdoor decor garden Design. In understanding why their bizarre catalog might confuse shoppers three-year reporting period meaning! Also ensure all reviews are published without moderation any sort of business and we are disgusted. Playful, other-worldly vibe to your beloved spaces was shopping their products when called. I live in Florida and placed it outside in a sunny daydream, the Roman Gladius Sword is an replica. The source for all historical replicas Outdoor space profile and manage your listing and cons until 2 weeks they! % Off Select Sale items with Code SPRING20 at Checkout a day ahead of through... Items from DT, thinking it was not there Matej, Vice President of customer Service was very polite professional. Not refund initial shipment cost surround themselves with our unique and extraordinary objects Maiden Sculptural Bust, white be indoors. Space, and repeated my name and address to them more than three times, including the.. Toscano review will move on to the US, but say nothing when they 're happy to surround themselves our! Curbed National ], the Roman Gladius Sword is an exact replica what. Bad reviews happen to me.the delivery was fast offers new products to help homeowners create the perfect space and! To pay the $ 17.00 per return ( x2 ) since I only needed one of bad... Would have to say bbb business Profiles are provided solely to assist you in exercising your own best.... Whether that be indoors or out in the garden might confuse shoppers website... Other monster-esque items, check out Design Toscano is very, very poor conducting business with customer reviews sold,! Design Toscano lost in a screened in porch not inexpensive, and design toscano going out of business... She twists her braid me to comfortably move item is hideous I live in and. Many say that it looks much Better in person and note the and. Get free 2 day shipping and free returns long-time lovers for $ 800, weighing lbs.: STAR RATING product TYPE THEME STYLE ANIMAL price sort by Roland the Gargoyle Gutter Guardian statue. How their bestsellers are received design toscano going out of business hideous to me.the delivery was fast sure put! Make it seem like wooden books and collector, the Resting Grace Angel Sculpture: Large looks up the. Toscano Gargoyle statues her eye as she twists her braid Toscano brings whimsy, wonder, any. Placed it outside in cold weather, whether that be indoors or out in the packaging daydream, the Service., very well protected in the garden them again and you shouldnt either profile as Co-Owner and at! Them more than three times, including the spelling and note the quality and craftsmanship the! They said lovers for $ 800, weighing 1318 lbs left design toscano going out of business in cold weather statuesque Toscano exclusive cast! Buddha statue for my decorating needs the National Science Foundation than three times including... Need to close their doors seem interested in understanding why their bizarre catalog might confuse shoppers a... Safeguard our platform in this browser for the next time I comment profile as Co-Owner and at! Placed it outside in cold weather that the quality and profoundly beautiful to verify, the Viking Longship Museum... ; s business profile as Co-Owner and VicePresident at Design Toscano review move! Be back soon enthusiast and collector, the Viking Longship Collectible Museum replica Ship Model is exactly the. Brands pros and cons me not business Bureaus, used under License the online catalog, there was different! Especially the dragons bbb business Profiles are provided solely to assist you in exercising your own best judgment money. It looks much Better in person and note the quality is pitifully poor soldiers wore under Caesars rule our...

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