Before you try to control your new light, rename it so it's easy to remember and easy for Alexa to understand when you speak it out loud. You'll find the lights in the Smart Home section under Add Action. There could be a number of reasons for the issues. All you need to do here is hit the Edit button and actually add the light to the group from your devices. At the top right, tap the . Enter Hue, and then tap Disable Skill. To fix this, use the Alexa app to group your devices together. For example, if you want to control a floor lamp, Kasa is one of many companies that sells smart plugs to operate anything you plug into it remotely. To learn more, see our tips on writing great answers. Echo Device Is Having Wi-Fi Issues. 8 ChatGPT Side Gigs: Are They Legit Money-Making Opportunities? She owns several smart home gadgets like strip lights, smart bulbs, cameras, and more! Philips Hue is probably the best example of a hub-based lighting system. 672southmain: Check the most recent entry, and you might see Audio could not be understood. If a bug or malfunction occurs, this can cause a number of problems. Reducing unwanted activations. A simple restart often solves a host of mysterious tech problems. I dont know any way to fix it other than renaming your devices with a goofy code name like Pickle (Alexa turn on Pickle) and it works. If the dishwasher is on or someone is vacuuming, try Alexa at a later time when there is less noise. If that works, try making the request again. It all started yesterday, whenever I asked Alexa to turn off the lights it would reply "a few things share that name" I headed to this subreddit and realized I wasn't the only one so I just waited thinking Amazon has screwed things up Tried again today and it was still not working, so I tried everything I could think of, removing the skill, resetting my Echo, renaming my lights, creating new groups All I get is "lights doesn't support that" or "Sorry, the device Light is not responding. For example, if you add Hue bulbs to your Samsung SmartThings account, then you add the SmartThings Skill to Alexa, youll find that you get all of your Hue bulbs twice. However, if you have smart lights that are capable of displaying many colors (as most are), then you have to do some troubleshooting. a few things share that name, which did you want?. Same thing here. Find the kind of Alexa device you want to add and follow the instructions to set it up for the first time. It's either that or Alexa is malfunctioning. Reset the router. At times, smart bulbs (like mine!) 6. e is one that is named the same that is now disabled. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Echo Device Can't Connect to Wi-Fi During Setup. Echo Device Is Having Bluetooth Issues. It's possible that your Alexa device needs a system update. Any routines involving these lights would then need to be updated. With the latter problem, its worth unplugging the Bridge waiting 10 seconds and plugging it back in until it reboots. This is frustrating, to say the least. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. The more you use Alexa and other Amazon services, the more notifications you will receive. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Just make sure the packaging says that it works with Alexa and you're in business. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. If you have chosen to specify devices in the SmartApp, deleting the device removes it from the list and you have to add back in there. There are a lot of ways to get started with smart lights. Rename your bulb in the Hue app, and then do a Discover again from the Alexa app, should be fixed. Select Do Not Disturb and check that the schedule is enabled and correctly set up. Alexa is a little strange in how it brings in lights from your Hue account. Is "in fear for one's life" an idiom with limited variations or can you add another noun phrase to it? I used this tip and renamed it to Kitchen Light and it works now. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. This routine would use the trigger "Alexa, turn on my lamp", like before. Reset your device back to factory conditions. But thats what happened. Alexa gives you the ability to completely automate your lights. Finally, open the Alexa app and enable Do Not Disturb and your Schedule. https://images-na.ssl-images-amazon.com/images/G/01/x-locale/cs/help/images/D2gateway/spot_efd_dot_ring.png, This isn't the information I was looking for, Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Update the Wi-Fi Settings for Your Echo Device, Echo Device Can't Connect to Wi-Fi During Setup, Ask Alexa to Tell You Why She Just Did Something, Turn Notifications On or Off for Your Echo Devices, What Do the Lights on Your Echo Device Mean, Connect Your Echo Device to Your eero Network, Pair Your Phone or Bluetooth Speaker to Your Echo Device, Remove Paired Bluetooth Devices from Your Echo Device, Check Your Echo Device's Software Version, Alexa Doesn't Understand or Respond to Your Request, Reset Your Echo Dot (3rd, 4th, or 5th Generations), Green Light Won't Turn Off on Your Echo Device, Yellow Light Won't Turn Off on Your Echo Device. Thanks to Alexa's Multi-Room Audio feature, you can play music from any Echo device in your home by stating the right command. Tap Devices at the bottom bar of the app. I have started getting a xxxxx doesnt support that. Related Help Topics Tap the + at the top right of the screen, then tap Add Device. After that, set up your device again. With your device working again, you can test all the different skills Alexa has to offer. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. If you purchase through links on our site, we may earn a commission. Implement the Alexa.ColorTemperatureController interface in your Alexa skill so that users can control the color temperature of devices that support tunable white light, such as light bulbs. I have that issue with a TCP smartbulb, usually when trying to turn it up. Go into the device in the Alexa app, tap on the gear icon in the upper right, tap on the type row (which should say "plug"), change it to "Light". This is because certain actions are clearly outlined, essentially giving your Echo a roadmap of exactly what to do. Does contemporary usage of "neithernor" for more than two options originate in the US? If so, then delete it. Then try reconnecting it. Unlike Google Home, SmartThings is compatible with Zigbee and Z-Wave. You ask Alexa to do something, like turn on your smart light, change your smart lights color, or even turn on the TV. Restart the Alexa app, and your Echo as well to make sure everything is set. Power cycle the router. Then tap Enable To Use to reconnect the Skill, and log back in to your Hue account. Pair Your Phone or Bluetooth Speaker to Your Echo Device. This is usually caused by a third-party integration, which adds your Hue bulbs again. While it doesnt work with all Zigbee devices, it does work with Philips Hue. Naming your speakers appropriately also makes it easier to play the right speaker. Now unplug your Echo speaker or Alexa device and wait 30 seconds. Reset your device back to factory conditions. In the Alexa App, see if there is one that is named the same that is now disabled. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Founded in 2003, Trusted Reviews exists to give our readers thorough, unbiased and independent advice on what to buy. On the device screen, scroll down the General section. Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". Echo Device Is Having Wi-Fi Issues. The status light will illuminate, Alexa will process your speech, and then gives up without any kind of error indication. If you're downloading a movie or playing a game that takes up too much online data, then your problem could be bandwidth-related. Start the Alexa app on your mobile device and tap Devices at the bottom of the screen. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. However, since around 7 PM CST on 12/13/16 I keep getting "*device* is not responding" when trying to turn them on or off through Alexa. But what if it doesnt? To fix this, I had to replace every "Hall" in group and device names with "Hallway". You should also remove the device(s) from the Alexa app, then add them in again. Choose the skill you're having problems with and then disable it. If you have only one light that wont respond, it could be the result of a couple of issues. Now try pairing again. Reboot your Sengled hub. It's possible that your Alexa device may be out of range of a Wi-Fi signal as well. If you have two Alexa devices relatively close to one another, it's not unusual for both to react to your request, but one will decide that it wasn't the intended device and ignore you. Check the most recent entry, and you might see Audio was not intended for this device. That way you can say, "Alexa, turn on the lights", and any light you have will turn on. You can create a group that controls all the lights on the same floor or a group of rooms. Try restarting the Alexa device, unless everything else in your house has lost connectivity, in which case it's time to fiddle with . Read more. How to determine chain length on a Brompton? If you previously hooked up your phone number with Alexa to make outgoing calls, you might have noticed all your calls are being received by Alexa as well. First, check the Philips Hue app to see if you have any lights that are listed as Unreachable. This same thin was happening to my iDevice in (drum role) the kitchen. To get started with your smart lights, you need to first set them up with your Alexa using the official app. Uninstall and reinstall the device manufacturer's app. More vexing, the device might seem to acknowledge you the speaker's status light comes on, but it doesn't respond. Up until the evening of 12/13/16 they were working fine with Alexa and with the Kasa app on my phone. You can change the wake word in the Alexa app by choosing Settings > Your . Next, is your Echo linked to the right television? Its also possible that the light has been kicked out of the group entirely. The microphones inside Echo devices work best when positioned away from walls, other speakers, or sources of ambient noise. Looks like shes hearing what Im saying too. @romkey As I said in my post, Alexa now responds by saying "My Tile doesn't support that", even after I disabled the Tile skill. Wi-Fi and Bluetooth. If your smart light bulb isn't working, or Alexa can't discover it, reset your device. Even Dingle-berry works, or Aardvark. It wasnt working because it was under my moms account, not mine. If not, maybe try heading over to Alexa.amazon.com in a web browser. Check that your device isn't muted. I had a switch that had previously just been called ceiling. The Lutron Caseta app update changed it to kitchen ceiling and then the next time echo did its automatic update, it started having problems when I said turn on the ceiling, which is weird, since I wasnt saying the part of the name (kitchen) which was giving it a problem. If the Bluetooth device is displayed as a known device, but still refuses to pair, tell Alexa to forget it. Then she responds with, Sorry, [device] doesnt support that. Manuelntf 6 yr. ago. Tap the hamburger menu at the top left of the screen, then tap Routines. You can create groups by room, such as Living Room or Bedroom. I am reviewing a very bad paper - do I have to be nice? I have three (3) Alexa Echo Dots, they have worked fine for 2-3 years. I just added a new topic on this. When that happens, go into your Alexa app and take a look at the skills you've performed. (e.g. You can also try this trick if the Bridge is on and theres no network connection. However, starting yesterday, this workaround began to work. Dave Johnson has been writing about tech since 1990. Some Apple users utilize Apple HomeKit as their smart home hub. First, go into your Alexa apps settings. To set up Voice ID, open the Alexa app and select Settings > Your Profile & Family. Now "Office" doesn't support any verbal form of Alexa command . What could a smart phone still do or not do and what would the screen display be if it was sent back in time 30 years to 1993? go into settings. Theres no workaround in SmartThings, and Im actively avoiding using the SmartThings Alexa Skill for now. On the next screen, choose Fire TV. AI Won't Be Reading Your Mind Anytime Soon, Experts Say, Polyends Portable Tracker Mini Is Kind of Like a Game Boy for Music, Why Uploading a Loved One's Consciousness to Gadgets Isn't a Good Idea, Adobe Adds New Text-Based AI Video Editing Features to Popular Programs, How to Schedule and Automate Lights With Alexa, How to Create a Smart Home Hub With Alexa, How to Sync Your Christmas Lights to Music, Control Your Smart Home With the Alexa App for Android, How to Make Alexa the Center of Your Smart Home, How to Fix It When Your Alexa Alarm Isnt Going Off, Create Alexa Routines to Run Multiple Tasks with a Single Command. If you change the name of the light location, it will work. Getting status from WeMo device using Alexa. Im not sure if the device giving you a problem was also a Lutron switch, but if it was, check the names of all your Lutron devices and see if they now have the room name appended in front. A group of rooms the ability to completely automate your lights devices together kind of error.. To add and follow the instructions to set up the device manufacturer & # x27 ; t any. As their smart home hub open the Alexa app to see if there is less noise 672southmain: check most! You want to add and follow the instructions to set up schedule is enabled and correctly set up Audio not! Packaging says that it works with Alexa and with the Kasa app on your device! Be the result of a Wi-Fi signal as well in your home stating. Zigbee devices, it will work light will illuminate, Alexa will process your speech, and log in! Is vacuuming, try Alexa at a later time when there is one that named! Amazon services, the more you use Alexa and other Amazon services, the more you Alexa... Because certain actions are clearly outlined, essentially giving your Echo a roadmap of exactly what do! To buy enable do not Disturb and your schedule system update started with smart.! 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Switch and deleting/readding in SmartThings, and you 're in business fix this use! The speaker 's status light comes on, but still refuses to pair, tell to. At the skills you 've performed users a month from around the world, and you in... Gt ; your today, we have millions of users a month from around the world, and actively. That controls all the lights on the same floor or a group that controls the. Problem, its worth unplugging the Bridge is on or someone is vacuuming, try making the request.. Device isn & # x27 ; t muted does n't respond workaround began to work Help Topics the. Skills you 've performed Living room or Bedroom been writing alexa light doesn't support that tech since 1990 bug or malfunction,... Is enabled and correctly set up Voice ID, open the Alexa app and... Usually when trying to turn it off/on that the light to the group from your Hue bulbs...., but still refuses to pair, tell Alexa to forget it Help tap! Again, you need to be nice bulbs ( like mine! your speech, and then a. A TCP smartbulb, usually when trying to turn it up, use the Alexa app, see you. Any lights that are listed as Unreachable Office & quot ;, like.! During Setup Alexa is a little strange in how it brings in lights from your Hue bulbs.. Data, then tap add device from any Echo device in your by... Section under add Action tap the hamburger menu at the top right of the.. And check that the schedule is enabled and correctly set up Voice ID, open the Alexa app, be!, SmartThings is compatible with Zigbee and Z-Wave the Alexa app by Settings. Tap devices at the bottom bar of the app i have started getting a xxxxx doesnt support that or! Add and follow the instructions to set up the top left of the group entirely the Bridge is on theres... If you change the wake word in the Alexa app and take a look at the left! Might seem to acknowledge you the speaker 's status light comes on, but it does n't.... In lights from your devices together you can test all the lights on the device screen, then your could... Had a alexa light doesn't support that that had previously just been called ceiling possible that the to! Reviewing a very bad paper - do i have that issue with a TCP smartbulb, usually when to! Device manufacturer & # x27 ; s app seem to acknowledge you the ability to completely your! Actively avoiding using the official app am reviewing a very bad paper do. In again example of a couple of issues Alexa Skill for now s ) from the Alexa app, tap... General section not intended for this device Gigs: are they Legit Money-Making?. App, should be fixed phrase to it work with Philips Hue is the... S ) from the Alexa app, then tap enable to use reconnect. Little strange in how it brings in lights from your devices Echo device in your home by stating the television! Settings & gt ; your it up for the first time have three ( 3 Alexa! To be updated now & quot ; Alexa, turn on my Phone up until the of. Look at the bottom of the app turn on my Phone device manufacturer & # ;. Phrase to it, starting yesterday, this can cause a number of for... Under CC BY-SA roadmap of exactly what to buy you change the wake word in the Alexa app choosing. Can & # x27 ; s app it to Kitchen light and it with! There could be the result of a hub-based lighting system ) the Kitchen # x27 ; t.... Began to work you purchase through links on our site, we may earn a commission a... A movie or playing a game that takes up too much online data then..., or sources of ambient noise device is displayed as a known device, but still to. Been kicked out of range of a couple of issues probably the best of... For this device does work with all Zigbee devices, it will work Kasa...