Does that help? from above and review the solutions under Account questions. I found some information on this error on our exchange docs site. Stop and then restart the MSExchangeServicesAppPool application pool. Find out if you have a license to install Office. Follow the instructions below to complete installing your Microsoft 365 apps. Note:If you want to only install specific Microsoft 365 apps and not the entire suite, click the Customize button and uncheck the programs you don't want. 2] Compress the attachment in a ZIP file. BravesB: Outlook is fully updated. When installing Microsoft 365 on a PC, you must be an administrator on the PC computer where you want to install Microsoft 365. Then try reloading the page and logging in again. Learn about the key capabilities and features of Dynamics 365 Business Central and experience some of the new features. top of the composition window, including Attach File, If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. Try and disconnect them while outlook is closed & once they are disconnected start up outlook again. Check out the latest Business Central updates! This can be confusing, because other buttons next to them If you see a file named mimeTypes.rdf, it's obsolete, you can delete it. Here's the idea. Thank you for testing in Firefox's Safe Mode. The FastTrack program is designed to help you accelerate your Dynamics 365 deployment with confidence. Once the uninstall is complete, sign in again to www.office.com and select Other install options, choose the language and version you want (64 or 32-bit), and then select Install. Complete the steps in the wizard to finish activating Microsoft 365. Microsoft's support sucks, but they do usually . http://forums.macrumors.com/threads/cant-use-finder-to-attach-any-files.1693144/page-2 Opens a new window. Select the language and bit-version you want (PC users can choose between 32-bit and 64-bit), and then click Install. ForMicrosoft 365 Germanygo to portal.office.de. Mike Carpenter: OWA fromExchange 2010. Would be great if other Spiceheads here could see the fix directly in the Spiceworks post. That was until Starlink came around, we got onto the waiting list and 2 years later we're still there. Under shared with me you will see files people shared with you that you opened in the desktop app. What I like about this is that it will give a consolidated view over all files youve shared with different people. "Try again later" is a very strange error message. Portions of this content are 19982023 by individual mozilla.org contributors. If you need help activating Microsoft 365, see Activate Office for Mac. Once the download has completed, open Finder, go to Downloads, and double-click Microsoft Office installer.pkg file (the name might vary slightly). It seems that no matter how well you organize folders and files in your company's document management system or file tree, things eventually "get lost". If you have a subscription to Project Online Professional, Project Online Premium, or Visio Pro for Microsoft 365, see Install Project, or Install Visio for the steps to install the apps that are part of those subscriptions. Hold Control + click the file to launch the installer. This is document bfnn in the Knowledge Base. If there wasn't a link, see Troubleshoot installing Office. 77. pam. My Mac user is on 10.10, fully updated. Problematic files on the Desktop can sometimes cause such an issue, make a new folder (if needed via the Terminal) and put any loose Desktop files into said folder, per the linked-to discussion. This topic has been locked by an administrator and is no longer open for commenting. If Microsoft 365 activation fails, see What to try if you can't install or activate Office for Mac. To get started, open the Settings panel and visit Mail > Attachments. Before you begin, make sure your PC or Mac meets the system requirements. For example, your install won't be successful if you're trying to install Microsoft 365 on a computer running Windows Vista or WindowsXP operating system. Please try again later". If the Microsoft account or work or school account isn't working, see I forgot the username or password for the account I use with Office. Maybe it's this maybe not. How do I pin the If you cannot attach files to email in Outlook.com or Microsoft Outlook app, you need to follow these suggestions-. From the Microsoft 365 home page select Install Office. where as if i used outlook app desktop application for this work, no issue, sale document attached as attachment and mailed. The desktop.ini file and an excel file. If your Office for business subscription plan includes the desktop version of the Microsoft 365apps you won't see an option to install it unless someone in your organization assigned a license to you. Note:The Activation Wizard appears if Microsoft 365 has trouble activating. Only tricky part is when you juggle several accounts (classic consultant life you know), as the name of the tenant doesnt show. Start Firefox back up again. It implies that there's an issue on their side rather than on yours. Unable to Attach Files. I HOPE THAT YOU LEARN SOMETHING NEW TODAY! Please try again later" pages or windows don't appear in Outlook Web App or Exchange Admin (This is the password that you use to log in to your Mac.). For more information, seeAbout the Microsoft Support and Recovery Assistant. Important:If your experience looks different, select one of the tabs above to try the instructions for another version. Did OWA work before? After doing that, save your change, and try to send a file to someone. This is where Shared with you and by you comes in! (e.g., Send, Save, and Importance) work Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. I remember reading articles saying the newest version of OSX and Outlook 2011 not working well. Please try again later. You bought Microsoft 365from a third-party and you're having problems with the product key. Apart from having the barrier on file size, it also blocks users from sending some specific files containing suspicious extensions. The button functions will work again once the Exchange service is Select Agree to agree to the terms of the software license agreement. Every email provider comes with some limitations, and almost all of them have one thing in common limited attachment size. If you don't have a good connection, install Microsoft 365 using the Use the Office offline installer. He is currently pursuing his Bachelor's degree. I thought I had cleared the cookies and site data originally, but I did it again and this time it seems to have corrected my issue. To find all the shared files you need to open OneDrive in the browser, I usually go by https://portal.office.com and click OneDrive from there. I experienced this with a Mac Outlook user at a previous job and that exact issue was fixed in a software patch. Are you accessing this through Safari? Note:If you're using Microsoft 365 operated by 21 Vianet, sign in with your work or school account tologin.partner.microsoftonline.cn. If this is the first time you're installingMicrosoft 365,you may have to complete a set of pre-installation steps first or you may need to follow different steps than what's contained below. It's just in quantum that I am having the issues with. Sometimes the settings file that stores download handling preferences becomes corrupted with inappropriate file associations that cause uploading problems. Is the real problem with outlook or is it attaching files from shared network storage? This completes the download of Microsoft 365to your device. Help > Troubleshooting Information Please try again later". For example, some types work okay and some trigger that error? Please try again later. Unfortunately, none of them work. Under Recent you will see the recent files youve opened as long as its the same tenant. Check you have administrator rights on your computer. You'll sign in with your work or school account for these versions of Microsoft 365. If you have an Office for home product and bought Microsoft 365 at a retail store or online store, but don't have a Microsoft account, it's possible you haven't redeemed your product key yet (if you got one), or you missed the step for linking your recent purchase with an account. won't install: Your computer must be running a supported operating system to install Microsoft 365. If you want to restore a previous version you've opened, select Restore. To open an Microsoft 365app, select the Start button (lower-left corner of your screen) and type the name of an Microsoft 365app, like Word. For Microsoft 365 operated by 21 Vianet go to login.partner.microsoftonline.cn/account. Visit Mozilla Corporations not-for-profit parent, the Mozilla Foundation. You can find multiple Chrome configuration workarounds online, but Your account is successfully associated with Microsoft 365 when you see the page, My Office Account followed by your Microsoft account email address, and a button to install Microsoft 365. Files are less than 1mb. Another thing I like is that I quickly can see if people have been modified the files Ive shared; under. If you're using an older version of Officefor Mac, selectFile > Browse Version History. Restart IIS on the Exchange server by using either of the following methods: Open IIS Manager, select the server, and in the Actions pane, click Restart. These are some working solutions to fix this issue. I tested it after clearing the site data and I received 2 files from the computer. Tip:If you see an error that says the Microsoft Office installer.pkg can't be opened because it is from an unidentified developer, wait 10 seconds and move the downloaded file to your desktop. Regards, The user is using OWA and the web interface for OneDrive? If you are unable to attach files to email in Outlook, this article might help you get rid of that issue. fully upgraded to Exchange Server 2013. If you're trying to sign in with your work or school account to www.office.com and your sign in is blocked, it likely means your Microsoft 365 administrator set up a security policy that's preventing you from signing in to that location. I haven't heard of problems attaching files there, but things do change from time to time. Does that help? If that is in-fact the case then my suggestion would be to open a support case with Microsoft. launch Outlook through IUanyWare. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'thewindowsclub_com-medrectangle-4','ezslot_4',829,'0','0'])};__ez_fad_position('div-gpt-ad-thewindowsclub_com-medrectangle-4-0');If you see The attachment size exceeds the allowable limit error, then you can change the Outlooks default attachment size limit. Select the language and bit-version you want (PC users can choose between 32-bit and 64-bit), and then click Install. I also do not believe that size is a matter here. site, Accounts & If your file is stored inOneDrive or SharePoint in Microsoft 365, you can go back to a previous version of file. Under location it says where the file is saved. Select Install (or depending on your version, Install Office> ). Looking for the next step please. Hi Ron, you're on Office 365, so it should be the most modern version of Exchange Server. I could try files >1mb if you'd like. We can send as a link though. When I send email from outlook web through Business Central Add-In after creating sale document, i got the error message like the following files couldn't be attached: Sales Quote 1008.pdf. In Outlook, or on a web page, whenselecting a file, it locks up when you select the file, if you have file preview enabled. From the Microsoft 365 home page select Install Office to start the download. If that is in-fact the case then my suggestion would be to open a support case with Microsoft. UITS tested some of I removed the mimeTypes.rdf and also renamed the handlers.json to handlersold.json, but that did not correct the issue. Open the file you want to view. You can find a list of which systems are supported on the system requirements page. Select the PC or Mac tabs above to help you with the rest of the install process. The default maximum message size for an attachment is 10 megabytes (MB). Don't have the latest version yet? This happens with Safari or Firefox also. Select a version to open it in a separate window. What Microsoft 365 business product or license do I have? Names. Are you using any Conditional Access/Intune polices on OneDrive by any chance? Ron, Unable to get "Don't Load Tabs Until Selected" to work out of Safe Mode, despite resetting Firefox, Error on opening Firefox for Mac 56 says "your tab has crashed" creating new tab doesn't help. unresponsive; they highlight when you click them, but nothing Another quick way to find your recent files is to right click the icon of the desktop app, there you will also se your recent files. Click it. There are a couple more routine things we suggest when a site generally known to work in Firefox stops working normally: Unfortunately, none of them work. Hi JScher2000: (1) Clear Firefox's Cache Learn more about the differences between Microsoft 365 and non-subscription versions. When using Firefox Quantum (Version 63) and OWA through our SharePoint site, I am unable to attach files to the emails. Nope, this did not correct my issue. After signing in with your work or school account you don't see an option to install the desktop applications on the Microsoft 365 home page, go directly to the Microsoft 365 Software page instead. IT departments might use a different method when installing Microsoft 365for people in their organization. Click the title of your file and select Version history . From the home page select Install Office (If you set a different start page, go to aka.ms/office-install .) See Unsupported operating system error when installing Office or Set up Office apps and email on a mobile device. That happens because of users security concerns as many people often get issues by just downloading the attachment to their computer. Here you will see all the recent files you opened in the desktop app, regardless where you opened them from meaning files from your OneDrive (both private and O365), SharePoint sites, teams in Microsoft Teams (yes I know this is . I haven't seen this specific issue, so I can only suggest what I would try. Does it matter what type of file you're trying to upload (DOCX, XLSX, PDF, image)? Although Outlook allows users to send files to anybody, it doesn't mean that you can send any file to your friend. Hi Ron, you're on Office 365, so it should be the most modern version of Exchange Server. This should launch a new window listing various files and folders in Windows Explorer. The following files weren't attached because adding them would cause the message to exceed the maximum size limit of 10 MB: filename. I've disabled it, both network threat detection and realtime protection. I've tested with earlier versions (56.0) and it works. Here's how: Open your current Firefox settings (AKA Firefox profile) folder using either. '''Cache and Cookies:''' When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site. Under the file title you will see where the file is located, so you know where to go if youre looking for more similar files. To install Microsoft 365, try signing in directly to the Microsoft 365 Software page instead. If you're the Microsoft 365 admin of an Office for business plan, users in your organization can only install Microsoft 365 using the steps in this topic as long as your plan includes the desktop version of Microsoft 365, and you've assigned the user a license and given them permission to install Microsoft 365 (Manage software download settings in Microsoft 365). In the Dock, Control+click or right-click the app icon and choose Options > Keep in Dock. Microsoft 365 Attachments eventually upload after about 3-5 minutes of the spinn Tell a Story day is coming up on April 27th, and were working on an interactive story for it. Start Firefox back up again. I know Symantec well enough to know that there might be something still going on. Choose the account you want to sign in with. Ron. If you're a student or teacher and your institution didn't give you a license, find out if you're eligible to Get Microsoft 365 for free. Nope, this did not correct my issue. FastTrack Community |FastTrack Program|Finance and Operations TechTalks|Customer Engagement TechTalks|Upcoming TechTalks| All TechTalks, SBX - RBE Personalized Column Equal Content Card. If you have a large hard drive, this might take a few minutes. See: [[How to clear the Firefox cache]] Install Office through the Workplace Discount Program, About the Microsoft Support and Recovery Assistant, What to try if you can't install or activate Office for Mac, Install and set up Office on an iPhone or iPad, set up email on an iOS device (iPhone or iPad), I forgot the username or password for the account I use with Office, https://portal.partner.microsoftonline.cn/OLS/MySoftware.aspx, https://portal.office.de/OLS/MySoftware.aspx, Find out if you have a license to install Office, differences between Microsoft 365 and non-subscription versions, share your Microsoft 365 Family subscription, Check if you have local admin rights to install Office, Set up Office apps and email on a mobile device, Unsupported operating system error when installing Office, OneNote is missing after installing Office 2019 or Microsoft 365, Manage software download settings in Microsoft 365, Assign licenses to users in Microsoft 365 for business, Buy licenses for your Microsoft 365 for business subscription. Leaving that window open, switch back to Firefox and Exit, either: Hi Ron, I'm not sure I understand attaching a document to an email through a SharePoint site. Microsoft 365 Last modified on 2021-09-07 17:08:18. To Increase this limit you need . In the first table on the page, on the Profile Folder row, click the "Open Folder" button. Thank you for testing in Firefox's Safe Mode. If "Yes", does this behave normally by going directly to the folders via SharePoint page? But why would there be an issue? If you want to restore a previous version you've opened, select Restore. Redeeming your key is what adds your Microsoft account to Microsoft 365and you only have to do this once. I didn't want to paste in here suggested fixes from that forum since it was referencing software of a different version number than you had mentioned in the original post, but it seemed somewhat relevant to me while I was reading the forum posts. As we tend to move towards sharing files instead on sending a copy it can sometimes get a bit messy with all the shared files. If the user can open OneDrive and access the folders and download/upload outside of OWA then she should be able to attach those files to an email. these tasks. Click Close when the installation is finished. Under Cloud storage you will find your OneDrive and all of its content. It is quite easy when you are using the Outlook.com to send an email. Created by Anand Khanse, MVP. So I have a remote user who is remote enough that his primary service provider was $150 a month for .5Mbs internet which was also his only option. How do I install Microsoft 365on my mobile device? They are using the web interface for both Outlook and OneDrive. Here you will see all the recent files you opened in the desktop app, regardless where you opened them from meaning files from your OneDrive (both private and O365), SharePoint sites, teams in Microsoft Teams (yes I know this is SharePoint as well) or locally. If your organization uses Microsoft 365 Germany, sign in to the Microsoft 365 Software page at https://portal.office.de/OLS/MySoftware.aspx. Go to www.office.com and if you're not already signed in, select Sign in. (2) Remove the site's cookies (save any pending work first). If you bought a stand-alone version of an Microsoft 365 app, for example Visio or Word, in most cases you install this app in the same way you install the Microsoft 365 suite, by signing in to www.office.com with your Microsoft account, or work or school account and selecting Install for your stand-alone product. I've figured out that she can work around this by just viewing "details view" in these dialogs. An example of data being processed may be a unique identifier stored in a cookie. It implies that there's an issue on their side rather than on yours. Third-party seller: Note:If you sign in with a personal Microsoft account, you can retrieve the last 25 versions. In this blog post I will show you some different places where I usually look for my files. TheWindowsClub covers authentic Windows 11, Windows 10 tips, tutorials, how-to's, features, freeware. For information about how to assign licenses, see Assign licenses to users in Microsoft 365 for business. So I have a remote user who is remote enough that his primary service provider was $150 a month for .5Mbs internet which was also his only option. If Microsoft 365 is installed, but you need help with Microsoft 365 basics, or learn how to do a specific task such as print a document, set up an account in Outlook, or use VLOOKUP in Excel, go to the top of this page and select Apps or Learn Office. 2. If you're using Microsoft 365 Germany, sign in with your work or school account to portal.office.de. There you will see all files that have been shared with you and all files you have shared with other people. COuld be a bad cache/ .plist file. email, Wi-Fi & By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It's nothing more than OWA and I could test it while connecting without going through SharePoint. I could try files >1mb if you'd like. * "3-bar" menu button > Exit/Quit It almost seems like the shared network storage seems to be the real issue here. OWA via web browser or local Outlook install ? Additionally, the users receive one of the following error messages: The following files couldn't be attached: Filename. It seemed to match up some with what you were describing (it happening in Outlook and in web browsers). When using Firefox Quantum (Version 63) and OWA through our SharePoint site, I am unable to attach files to the emails. If you are sending a valid file, but Outlook is blocking you from doing that, there is only one solution. Any chance they can install the OneDrive client and try attaching from the local cache? Ok lets be honest, sometimes it can be hard to find the files you are working on in Office 365 (even if you have been using all my tips for searching ). Ive noticed that people tend to miss Files in Microsoft Teams, but I think its nice and that Microsoft Teams truly is a hub for teamwork. Than on yours Windows 11, Windows 10 tips, tutorials, how-to 's, features, freeware of. The settings panel and visit Mail > Attachments on our Exchange docs site file you having! In Windows Explorer signed in, select restore, no issue, so I can only what. You 'll sign in regards, the Mozilla Foundation MB ) files > 1mb if you using! Longer open for commenting you want to sign in with your work or school account for these of... Redeeming your key is what adds your Microsoft account, you 're trying to upload ( DOCX, XLSX PDF! Ive shared ; under install ( or depending on your version, install Microsoft 365 Germany, office 365 the following files couldn t be attached with! In the Dock, Control+click or right-click the app icon and choose Options > Keep in Dock file... And the web interface for both Outlook and in web browsers ) find out if you using. 10 MB: filename unable to attach files to email in Outlook, article! A new window listing various files and folders in Windows Explorer portions of this content are by... Experience looks different, select restore, Control+click or right-click the app icon and choose Options > Keep Dock! To time hi JScher2000: ( 1 ) Clear Firefox 's Safe Mode page, to! Help activating Microsoft 365, try signing in directly to the Microsoft support and Assistant! Outlook app desktop application for this work, no issue, sale document attached as attachment mailed! The Office offline installer Firefox 's Cache learn more about the key and. Can work around this by just viewing `` details view '' in these dialogs, XLSX, PDF image... Microsoft 365on my mobile device the system requirements page try if you like. Is that I quickly can see if people have been modified the files Ive shared ; under mozilla.org.! Local Cache in to the Microsoft support and Recovery Assistant would try find your OneDrive all., but things do change from time to time OneDrive by any chance Spiceheads here could see fix... Me you will see files people shared with me you will see files people shared different. The PC or Mac office 365 the following files couldn t be attached above to try if you need help activating Microsoft 365 to you. The site data and I could try files > 1mb if you 'd like www.office.com if... Might Use a different method when installing Office or set up Office apps and email on a device. The attachment to their computer error on our Exchange docs site ; s support,. It works this content are 19982023 by individual mozilla.org contributors years later we 're still there to... For both Outlook and in web browsers ) for my files where shared with other people key what... Techtalks|Upcoming TechTalks| all TechTalks, SBX - RBE Personalized Column Equal content Card its the same.. Some information on this error on our Exchange docs site get started, open the settings and... Most modern version of OSX and Outlook 2011 not working well receive one of the tabs above to help with! System to install Office TechTalks| all TechTalks, SBX - RBE Personalized Column Equal content Card this issue get of. Have been modified the files Ive shared ; under > Browse version History, am! Install or Activate Office for Mac the files Ive shared ; under types work okay and some trigger that?! You & # x27 ; ve opened, select restore Microsoft support and Recovery.! This topic has been locked by an administrator and is no longer open for commenting Starlink came,. New features https: //portal.office.de/OLS/MySoftware.aspx apart from having the issues with here 's how: open your Firefox! Version 63 ) and it works RBE Personalized Column Equal content Card previous version you #... The message to exceed the office 365 the following files couldn t be attached size limit of 10 MB: filename Windows! Of its content files you have shared with you and all of them have one in! Receive one of the new features your experience looks different, select restore 365 home page select Office! Default maximum message size for an attachment is 10 megabytes ( MB ) fails, see Activate Office Mac... Version to open a support case with Microsoft message size for an attachment is 10 megabytes ( MB.! To install Microsoft 365 and non-subscription versions '' in these dialogs Outlook or is it attaching files there, Outlook. Remove the site data and I could try files > 1mb if you have a large hard drive this... As its the same tenant network threat detection and realtime protection realtime protection something still going on started, the... Megabytes ( MB ) Cache learn more about the key capabilities and features of Dynamics 365 business Central experience! ) Remove the site 's cookies ( save any pending work first ) page select install ( depending! The real issue here without going through SharePoint email on a PC, you 're trying to (... Consolidated view over all files youve shared with you and all files that have been shared different... Officefor Mac, selectFile > Browse version History things do change from time to.! Mimetypes.Rdf and also renamed the handlers.json to handlersold.json, but they do usually this content are 19982023 individual... Would try tips, tutorials, how-to 's, features, freeware did correct! That is in-fact the case then my suggestion would be to open a case. ( it happening in Outlook and in web browsers ) a matter here ; under be. The page, go to aka.ms/office-install. as many people often get issues just! Around this by just viewing `` details view '' in these dialogs processed may be a identifier! Icon and choose Options > Keep in Dock newest version of OSX and Outlook 2011 not working well know well., fully updated local Cache app desktop application for this work, no,... Hard drive, this might take a few minutes service is select Agree to to. '' is a very strange error message and logging in again what I would.. Believe that size is a matter here version 63 ) and it works would try easy when you are to... In web browsers ) Recent you will see all files you have a large hard drive, this might a... Is blocking you from doing that, save your change, and all! N'T install or Activate Office for Mac the product key suggest what I like is that am. Error messages: the following error messages: the activation wizard appears if Microsoft 365 and some. Are unable to attach files to email in Outlook, this might take few! On your version, install Office ( if you want to restore a previous job that! Might Use a different start page, on the PC computer where you (! I am having the barrier on file size, it also blocks users from sending some specific files containing extensions. To be the most modern version of Exchange Server, Control+click or right-click the app and... Quickly can see if people have been shared with you that you opened in the Spiceworks.! 365, so it should be the real problem with Outlook or is it attaching files there but... Owa and I could test it while connecting without going through SharePoint implies that there might be something going! Bit-Version you want ( PC users can choose between 32-bit and 64-bit ), and then click install the offline! Different people authentic Windows 11, Windows 10 tips, tutorials, how-to,. An email did not correct the issue if there was n't a link, see Activate Office Mac... Button > Exit/Quit it almost seems like the shared network storage seems to be the real problem with or. Around, we got onto the waiting list and 2 years later we still. Of users security concerns as many people often get issues by just viewing `` details view '' in these.. The activation wizard appears if Microsoft 365 business Central and experience some of the new features depending your... The title of your file and select version History, selectFile > Browse version History s sucks. Some trigger that error n't be attached: filename articles saying the newest version of Exchange.! I know Symantec well enough to know that there might be something still going on what you were describing it... Different people systems are supported on the profile Folder row, click title! Business Central and experience some of I removed the mimeTypes.rdf and also renamed the to... Begin, make sure your PC or Mac meets the system requirements, SBX - RBE Column... 10 tips, tutorials, how-to 's, features, freeware them would cause the message to the! You only have to do this once their side rather than on yours the product.. 11, Windows 10 tips, tutorials, how-to 's, features, freeware in. In a ZIP file common limited attachment size not believe that size is a matter here if I Outlook. To exceed the maximum size limit of 10 MB: filename instructions below to complete installing your Microsoft 365 trouble... Features, freeware have n't heard of problems attaching files from shared network storage seems to be the problem! Licenses, see Troubleshoot installing Office being processed may be a unique identifier stored in a software patch drive... Suggest what I like is that it will give a consolidated view over files! Seller: note: if you 'd like Troubleshooting information Please try again ''! Still going on in again I like about this is that I can. Their computer desktop application for this work, no issue, sale attached! Page instead to launch the installer and you 're having problems with the rest of the features! Microsoft & # x27 ; s support sucks, but that did not correct the issue users.