It couldn't be better! Register for your Resident Portal account Validate your HOA account Use your account number The 12 or 14 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. 2023 MetCap Living, all rights reserved. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. Applicants - click on 'Applicant Login' to access the Applicant Portal. Cortland is committed to complying with all federal, state, and local fair housing laws. Reach out and let us know how we can help you. Once you have obtained your Registration Key from the management office you need to complete your online registration by following these simple steps: If you have any questions about using the Community Resident Portal or e-billing, please feel free to call or stop by the office at your convenience. Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications Call 888-245-3281 8am - 7pm EDT, or send us a message *Conditions apply. There are two ways a resident can access their community's portal: 1. Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Join thousands of other operators. "- ResidentPortal user5, "Easy to use and available 24/7. LearnMore, English, French, Portuguese, Simplified Chinese, Spanish. We are excited to introduce you to the convenience of our new Community Resident Portal. Every time a request is made, a unique ticket number is generated. Eliminate data entry We use cookies and services to understand how you use our site and to improve your experience. "- Aubrey LS, "So glad my leasing office uses this app. If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. Pay Rent Online! Business Directories & Real Estate Listings. Here managers, board members, owners and tenants can communicate and collaborate in a secure and private forum. Each role has different permissions in the portal. We will respect our residents and treat them with dignity, kindness, and gratitude. Email Password Show Log In Board members can view the community-wide financial statements such as the GL and balance sheet. This includes tools such as list of users (including login patterns), re-send password function, notification settings, CMS, SMS gateway set-up and much more. Submit Whether your parking policy requires physical parking permits and you want to reduce time-consuming tasks and paperwork, or you want to eliminate the use of parking permits and retain the security of knowing who is parking at your community, My Community VIP is simply a smarter way to make the process less stressful and more convenient for everyone. Easily access the industrys most accurate and reliable rent and occupancy data. This app may share these data types with third parties, App activity and App info and performance. You can also access both systems with one single login. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: The Community Resident Portal is available to you 24 hours a day, allowing you to get the latest information about your account, even after hours. User Login. Come see why residents love ResidentPortal. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). to our residents. Your community no longer needs a cork board in the foyer. Give your residents 24/7 access to pay rent, submit work orders, and find out whats going on in the community. You can now access information about your property on supported iPhone and Android devices. Google Analytics uses Cookies. Resident Portal; Your search results. Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. Click the blue Sign Up link which is located to the left of the Log In button. Every community handles resident communication independently, but a good place to start is the MAA site and the Resident Login portal. A time limit can be placed on these notifications so they are automatically removed once the special deal expires. If you dont already have an account, follow these steps. MyCommunityVIP delivers top-rated features for both permit parking and permit-less parking services, ensuring that your community has the tools needed to maximize parking potential & compliance. The app automatically routes your call to the appropriate after-hours number when the office closes. Viewing permissions can be placed around all documents on the portal. Well deserved promotion! Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. Love it so far. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: Check your account balance. For technical assistance, please email our service team at help@AmericanCampus.comhelp@AmericanCampus.com Residents can conveniently find links to online rent payments, submit maintenance requests, contact the leasing office, and even renew a lease online! Setup your account by inputting the requested information and click the Submit button. If your staff has too many requests to handle, our ResidentPay Support team can provide help. Search for "Urbanise Community" in the app store, or click on an icon below. The app automatically routes the call to the appropriate after-hours number when the office closes. Work Orders, Residents, Non-Compliances. He would easily pass the 24 Hr window in addressing issues given on your portal even respond within less 30 mins. We use cookies and services to understand how you use our site and to improve your experience. 2. Opt-In to text messages from our leasing team, Save Time -- Tell Us What You're Looking For. Call 24/7 Service Hotline 855-959-5216 Office Phone 614-820-1861 Send Us A MESSAGE. Save time and manage your properties with flexibility. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses Google Analytics, a web analytics service provided by Google, Inc. (Google). I love it! Contact Us. Contact us today by clicking the button below for more information on available services. To submit a maintenance request electronically please create an account or log in to the resident portal below. There are currently four roles in the portal system manager, board member, owner.. Gain access to your resident directory. Sign In Register . On the portal they can create and track maintenance.. Let your customers self-service. MyCommunity - Signup Sign-up to MyCommunity for Free First we need to check you are not already a registered user of the system Select a Community Copyright 2023 Apple Inc. All rights reserved. Select an option below to begin. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. Use this guide to familiarize yourself with our commitment to your living experience, some of our policies and programs, and a few tips for making the most out of life in our community. ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. The sites can be hosted on your domain or ours. * Showing mostly current and some proposed system integrations. We can also integrate the Maintenance and Service Request system to CAFM and CRM systems such as Maximo, Concept Evolution and Salesforce.com. As one of our valued residents, enhancing your experience is very important to us. In some jurisdictions it also comes standard with our credit card gateway. Add/Delete Recurring Payments - Easily. Get a personalized demo to see how Entrata can help you. Customizable options ensure ample parking opportunity is available Save time and eliminate the need to enter vehicles and permits Increase your resident relations and retention with convenience Maximize productivity and parking potential simultaneously Check your account balances/reported violations. RealPage Market Analytics delivers true performance data no one else has. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. On the portal they can create and track maintenance and service requests, view statements, pay bills and so much more. Since MyErickson provides proprietary information that is not accessible to the general public, it requires that you set up an account with a password. Give your residents access to what matters most. The difference between this portal system and so many competing systems is one key.. What We Do. Electronic Parking Service | Paperless Permit Service, It is far too common for Property Managers to spend countless hours documenting resident vehicles to assign parking permits in an attempt to ensure there is enough parking for residents vehicles, this also causes a great deal of inconvenience to residents as they are often forced to adjust their busy schedules to obtain a parking permit or risk their vehicle being towed or booted. Renter Background, Creditor Screening Issues, COVID-19 The developer, Entrata, Inc., indicated that the apps privacy practices may include handling of data as described below. Login to your MyActsLife Portal Customer Account. I havent finished writing this review he called and followed up in a heartbeat! The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. This is really great and easy to use. Your community can choose from our free template to a multi-page template with additional.. ResidentPortal is available in your residents' preferred language. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. The manager can configure some requests, such as common area requests, to be directly dispatched to outside contractors. Community Resident Portal All Hometown America residents now have access to the Community Resident Portal, a convenient, online account that allows our residents the opportunity to pay their bills, check their account status, and more, 24 hours a day, 7 days a week. 4 Check your email and use the link provided to validate your email address. Your email address will be your username. But thats because I feel I can confirm that I am actually conveying what the issue is clearly, sometimes things get lost in electronic communication. Select your site, enter your email address, and enter the security code as shown on the screen. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. Resident Portal Sign In Forgot Password Register Remember Me. Simple, convenient and beneficial for the whole community. Quickly share community announcements and events in one central location. Amenities: Reserving amenities is easier than ever. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. Case sensitive. Happy 2021!!! If you are a strata manager or property owner interested in using Community, please contact us. Resident Portal User Login To submit a maintenance request by phone please call (888) 526-5141. These roles are automatically managed from the management software. We will not discriminate in the leasing or management of any of our communities on the basis of race, color, sex, religion, handicap, familial status, sexual orientation, national origin, or any other class protected by applicable law. Pinpoint drivers of submarket momentum and individual asset forecasts with greater be approved for listing.. REQUEST MAINTENANCE. Honestly, its super easy to use for making payments on my rent. Schedule convenient recurring payments using any United States bank account. The 1-bed, 1-bath condo includes two uncovered spaces as part of your rental fees. Discover how to redefine the resident experience and drive incremental yield with ActiveBuilding. Copyright 2023 Entrata, Inc. All rights reserved. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! Password. Overall still feels pretty solid though. I would like to settle my final account balance. Submit and track maintenance requests anytime, anywhere. Some of these tools can be an additional income stream for the community or the manager. Resources, Empower residents to monitor and earn points right from ActiveBuilding, Gamification that encourages camaraderie and competition, Resident-generated content that increases prospect appeal, Self-service rewards management that streamlines virtual Reward Card distribution and redemption, Review platform thats #1 for reviews per property, with the highest online reputation score (4.31) of all review sites, Amenity, parking, storage, and rentable items reservations, Manage and monetize amenity, parking, storage, rentable item and event reservations, Control amenity occupancy, guest attendance, available hours and staff approvals, Offer residents the convenience of adding amenity charges to their monthly bill right from the app, Drive up to $32 per unit/year in savings from reduced claims and help increase resident compliance with eRenterPlan renters insurance integration, Fully integrated, in-app renewals, including offer selection and electronic document signing.

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