This bumper is worth about 100 bucks. Get real-time delivery updates with the free AfterShip app. They want the sale, but they do not want to do the work to make the customer happy. I've taken vehicle's to another shop and they said everything was dine correctly. Bobby Otay. Once you've set up your US or UK shipping address and clicked through a cash-back website, you're ready to make your Rough Country Suspension purchase. . I broke a steering knuckle, called just before closing time , I spoke with Lyle Wiiis. Thanks, do NOT contact me with unsolicited services or offers; post id: 7611079904. posted: 2023-04-16 13:51. Rough Country Suspension Lift Kits offer amazing off-road performance at an incredible value. This is a safety issue I have multiple children in my *********** could understand if I was driving crazy but I was literally driving down a dirt road. $120. This is the third lift kit I have bought from rough country. Fast And Free Shipping Free Returns Cash On Delivery. Shipping costs are non-refundable. I was told I would have the replacement part over nighted and would be a maximum of 2 days. All times are US Central Standard Time [CST]. Purchased and installed on January 24th and this truck bounces more than it did with shocks that had a 170000 miles on them. . deal you've been able to find. That is what makes up a majority of the expense is having the product installed. Once you get to the Rough Country checkout, paste the coupon code into the discount box. a . Here at DealDrop we do our best to keep that from happening a few ways: All the coupons we include on DealDrop are for online stores rather than physical shops near I ordered the product thinking I was buying ******** made product. Leaf springs sold individually or in pairs are excluded. Thank you for the call today. Find the best coupons, deals, promo codes and discounts for thousands of your favorite Shop unbeatablesale.com for housewares, health & personal care, electronics, kitchen appliances, video games and more for best prices and customer service. Very fast delivery by the way and installing and having A world known Business "name" professional alignment shop try to align my truck. I showed proof of the delivery to the front of the house with the pictures. After trimming mudflaps I had ZERO rub! The last time we posted a Rough Country discount code was on April 12 2023 (14 hours ago) UCA's are maxed out on adjustment I had installed wheels and tires prior to kit. I am only showing a total of ****** charged and ****** refunded. Im beyond dumbfounded how anyone can recommend them ! When they say 20x9 -12 offset are ok, really shouldn't be an issue but easiest way out, blame it on the customer! *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. They charged my card right away but then sent an email saying they were backordered and would be in in about a week. If you are not happy with the lift kit we all a 90 day money back guarantee. Full content visible, double tap to read brief content. WARNING :Cancer and Reproductive Harm. Here is the link - **********************************************. best of . BBB Business Profiles are subject to change at any time. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I have the 2" lifting strucks and I want to lift only 1" the back, are this shucks are adj, A: From there, go to the website as you normally However we to get these brought in from ***** but just recently started to make these in our TN manufacturing cell. The installation for someone that isn't mechanically savvy can be quite difficult so I figured I'd just have one of their preferred vendors perform the install. Only one coupon code my be applied per order. It goes against our guidelines to offer incentives for reviews. Sincerely,***************************. This code gives customers 30% off at Rough Country. 3 reviews. There has to be something else happening to cause your failure. I recommend sticking with companies like 4wd and quadratec that actually know what customer service is. I am very sorry again - We only collected ****** from ***** I believe right now you will need to open a case with **** for the additional money. Please give us a call at 800-222-7023. The customer service is a joke plus they is OnTrac for delivery. Address Off Road Warehouse 5555 Kearny Villa Rd. I do not know how you would like me to submit the information necessary to obtain my refund from Rough Country. ****** we are issuing your **** back to your card. The 2.5 " lift kit that I bought for my **** cj5 does not fit correctly as advertised. They are replacing 10 yr old BDS shocks. Best time to dial 2pm. It has been used 15,352 times. . Please try again. Of course, if you want a more streamlined process for finding and using coupons, we also have Our business model at DealDrop means we After installing a lift to your Chevy/GMC Suburban, this Rough Country's 6600 Raised Steering Arm corrects vehicles steering geometry. Thanks for that, rough country. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Here are 8 tips for writing great reviews. While waiting on response our accounting department has cut the check and sent it to the original ordering address. Please use a different way to share. They made it very easy to return incorrect parts and refunded me right away. How AfterShip helped Harrys scale by obtaining carrier data in one centralized place, How Elegoo earned a 40x ROI by Using AfterShip Personalization. 1-800-222-7023; Email Us; Office Hours. Customer Service | Rough Country Call 800-222-7023 Text 731-503-8189 Suspension Suspension Lift Kits Shocks & Struts Tools Leveling Lift Kits Suspension Components Body Lift Kits Lowering Kits Lighting Off-Road LED Lights Light Mounts / Brackets Headlights Switches & Housing Kits LED Grilles Light Covers Fasteners / Bolts / Screws Exterior no, you need to get longer rear springs or lift spacers. I purchased a set of led pod lights back in February. Dont not waste your money as they charged $669 for this bumper. 2023 Trustpilot, Inc. All rights reserved. will never purchase or recommend them again ! A claim can not be filed. have so #beautythreadings but my #makeup4gl." If I have additional questions, who do I contact? If a system is installed w/o knowledge and expertise it may impact the integrity/operating safety.". Rough Country Toyota Front Adjustable Vertex Remote Reservoir Coilovers (3" Lift . Dozens of those have appeared in my inbox over the past month, as I'm sure they have in yours. You can find the link here - **********************************************. Order someplace else cause RC could careless about your products delivery. I received it timely however one of the plastic hinges broke April 2021. I purchased a bed tonneau cover in Dec 2020. Oh its on winter and its rusting. Find out how we combat fake reviews. You may receive a partial or no refund on used, damaged or materially different returns. We did not receive item and did not sign for package . Anyone can write a Trustpilot review. Something for $2000 just to get engorged over is crazy . The 4wd doesn't even get used. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. A little effort would make them a good company with a good product. You will be responsible for paying for your own shipping costs for returning your item. The bad news is they don't cover the cost to have the unit reinstalled. BBB Business Profiles generally cover a three-year reporting period. N3 Shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer a fantastic blend of off-road action and smooth highway ride quality. My traction control is engaged constantly because of the bouncing. It goes against our guidelines to offer incentives for reviews. 87 views, 3 likes, 0 loves, 5 comments, 0 shares, Facebook Watch Videos from First Christian Church of Lubbock: Sunday Worship | 4-16-2023 | - "Examine. Tracking number said delivered. Shop with confidence knowing that you always save money with our Price Match Guarantee. Reviewed in the United States on February 2, 2023. FREE SHIPPING !! Rough Country offers best-in-class service and value to its enthusiast customer base, with same-day shipping, a 90-day satisfaction guarantee, and a lifetime replacement warranty. Can you provide info to ************************************* with your charges that we are not seeing. When I received the kit I called the company and questioned them about the size before i started replacement and they said that they would fit. We also apologize for the lack of email response. After installation the alignment shop was barely able to get truck in spec. Later when I had problems with the kit destroying the front suspension, they took zero responsibility and blamed everything as a "common wear item." We love to hear feedback from you. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. RC, I'm sure you would like your company to be more responsive and respectful to customers. Thanks Rough Country for being there for us off road guys, you rock! Vehicles where Rough Country's leaf springs are installed under the axle, the thicker or higher part of the spacer should be towards the center of the vehicle. Package had insurance through fed ex . Very dissatisfied!! Rough Country order status and package tracking. click "copy code." Rough Country gets a lot of grief. Replies to negative reviews in < 24 hours. Features natural rubber bushings and an eye catching metallic silver paint. Been installed for about 3 weeks. Rough Country Canada - Free Shipping, Best Price Guarantee, No Customs, Duties, or Brokerage Fees, Full Warranty, 30 Day No-Hassle Returns Rough sawn boards and trim nicely . Does the customer receive a full refund on his/her purchase price? No nicks, chips, or cracks. This is costing me over $3000 in lost wages due to bad quality control and no follow through with promised actions. Toll Free: (800)-341-7757 We're Social! Average wait. My vehicle is sitting on jacks and I have to now have a rental car for 3 days. EASY RETURNS. Why should I now have to pay another $280 bucks to have it reinstalled when it should have worked the first time? They shipped it ground and now it will be 6 days. The previous model I had on a 2019 was amazing product with hardly any leaks. I am only showing a charge of ******. Its brand new, never used. The directions are horrible. During the install the middle and back brackets did not line up with the screw hole. What are the required documents a customer must submit to return a product? Your question might be answered by sellers, manufacturers, or customers who bought this product. 3 active and working Rough Country coupons. Contact Us. I asked for over night and was told yes. Various trademarks held by their respective owners. Our warranty and return policy is very clear and we do not pay for install or uninstall of any products. Can you send a statement showing you have been charged more. We are very sorry you have had these issues, I have issued you a complete refund for the purchase. Chrome extension you can install in your browser that makes the search for promo codes a bit more straightforward. This review is not simply bashing the company, this is an honest review of what I am experiencing. Fit my application for the 2019 RAM 1500 2x4. Rough Country Performance Suspension Parts from an Authorized Dealer. Sync data from Rough Country emails Amazon has encountered an error. 2023 Trustpilot, Inc. All rights reserved. Rough Country is best known for its suspension components, but the aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts. Well, I ordered their Contour Step Rails for my 2022 Jeep Gladiator and guess what? I do apologize. man | 80K views, 720 likes, 23 loves, 193 comments, 80 shares, Facebook Watch Videos from W Style: Dr. Phil S17E10 - My Wife Is Married to Another Man. But with employees like Jason here, i see your company going in a negative direction. To return your product, you should mail your product to: 3791 S FM 4, Palo Pinto, TX 76484. How do I get a shock for that. Please give us a call and provide a receipt for the ubolts and we will reimburse you. I have lifted several trucks with thier lifts and have never had an issue. The top coupon for Rough Country at the moment is be automatically applied on the website if you meet the coupon criteria. Our best Rough Country coupon code will save you 15%. OEM shocks were more and didn't even level the Got both sets front and back. I recently lifted my jeep xj and while I didnt use a rough country lift, I used a lot of parts from them, wheels, caps, flag nuts, the list goes on. What a great ride they gave my 2013 Dodge Ram 1500 2 wd and what an excellent look. That is ridiculous. Leaf springs sold individually or in pairs are excluded. Please give us a call at 800-222-7023. Purchase ANY Rough Country product and if you aren't 100% satisfied with every aspect of your purchase, you can return it for a REFUND of the retail price within 90 DAYS with no questions asked! I called customer service today and tried to straighten out a $1050 order. We use dedicated people and clever technology to safeguard our platform. This is the worst custome service I've ever had. What are the hours of operation for questions about this program? (2) Front Stabilizer Bar Links FITS Dodge Ram 1500 4WD 2006-2018 K80894, Detroit Axle - Front Wheel Hub Bearing Assemblies Replacement for 2012-2018 Dodge Ram 1500, Gabriel G57800 ReadyMount Loaded Strut for Select Ram ProMaster Models, East Lake Axle replacement for Front left & right shocks Polaris ATV 7041374 7041755 2201460 1995-2009, Truck Tailgate Assist Shock Damper 43206 Compatible with Ford Ranger 2019-Current, CRUIANAR Shock Absorber Suspension Bare Strut Assembly Front Right Compatible with Cadillac SRX 2010-2016,Saab 9-4X 2011 with EDC 22793800. Installation costs and other expenses are not eligible for refund. If I could leave -5 I would! I took it up to the shop where I got it installed and they confirmed it was just a defective part and they've seen this before with this type of unit. Phone number to dial 800-222-7023. We would love to help resolve this, but we need more information about your order. I ordered a lift kit for my ***************************************************************************************** the wrong spot. not working. Fluid Rated To -40? A suspension "kit" typically includes blocks or add-a-leafs for the rear lift, while a suspension "system" will include new rear leaf springs (full pack - not an add-a-leaf). I also ****** earthed the photo of the property and it was delivered. Definitely the best experience I've had with an auto parts company so I have to give credit where it is due. I reached out to Rough Country the next morning (which was a Saturday) and explained what I was experiencing to see if it was just me. Will this product fit the rear? We work with a lot of . Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. ROUGH COUNTRY Returns Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Applied curved glass handles. At this point, it was 3 months from the original purchase date. Rough Country 0-3" N3 Rear Shocks for Chevy/GMC 2500 HD/3500 HD - 23220_D 4.5 (157) 100+ bought in past month $9995 FREE delivery Wed, Apr 12 More Buying Choices $92.11 (4 used & new offers) Rough Country 4-7.5" N3 Front Shocks for Chevy Half-Ton Suburban/Tahoe - 23204_I 5.0 (11) $9995 FREE delivery Thu, Apr 13 Got the kit installed and the first week everything worked great. $67.97. I am unable to use them due to my current setup set up on my vehicle. Rough Country discount codes at the checkout. Available in sizes ranging from 1.25 inches to 3 inches. 7AM - 10PM Monday - Thursday We've uncovered a technical issue from the warranty form causing unreliable email delivery to and from our team. or for the code you want to copy. I was going down a grated dirt road and the lift kit snapped. It looks like WhatsApp is not installed on your phone. There was a problem completing your request. Its refreshing to see that kind of support in this day and age where so many other companys just seem to be letting themselves go the way of automation and virtual assistants. Once we find the right kit for your vehicle, let us install the kit and give your ride the height it needs! Verification can help ensure real people write reviews about real companies. sales@tuffcountry.com Subscribe to our Newsletter! Lifting your vehicle is a major modification, so Rough Country has driveshafts specialized designed to accommodate your vehicle's new height. Terrible dont waste your money with these clowns terrible product doesnt work will just wreck your truck no proper geometry big scam they should cover the cost of the damage there product did Id go as far to say hope the business crashs and whoever the slime balls are end up in a box, Stay away. Anyone can write a Trustpilot review. For sales related inquires: customerservice@tuffcountry.com. Never received! Add to Cart. This is going on 3 weeks you'd figure someone would be smart enough to overnight or 2 day ship the missing hardware to me namely after spending $2500 in parts. Not as smooth of a ride as I'd hoped. I bought running boards for my truck. It will cost an additional $50 at the least to buy the correct u bolts from another company. But I'll tell you what, these guys have the greatest customer service I have ever experienced. Order the SRX2BOX2 for my 2022 Bronco 4 door. They just told me I dont know what I am doing but thats funny, why do you think I am trying to communicate with yall on it. Company shipped item . I would advise against this brand. In spec dedicated people and clever technology to safeguard our platform that is what makes up a majority of bouncing. Install the middle and back brackets did not receive item and did not receive and! Shocks offers 10 Stage variable valving, high-pressure Nitrogen charged that offer fantastic! Amazing product with hardly any leaks applied per order the company, this is me. Parts maker also produces high-quality drivetrain, engine and replacement parts could careless about products! Backordered and would be in in about a week to bad quality and... Should mail your product to: 3791 S FM 4, Palo Pinto, TX.... To customers and what an excellent look has to be something else happening to cause failure... Of the bouncing your item want the sale, but we need more about... $ 1050 order could careless about your order: 2023-04-16 13:51 the moment is automatically... Catching metallic silver paint correctly as advertised been charged more make the customer service 've... Our warranty and return policy is very clear and we will reimburse you incorrect parts refunded. Were backordered and would be in in about a week people write reviews about real companies application! Cover a three-year reporting period leaf springs sold individually or in pairs are excluded AfterShip helped Harrys by! A rental car for 3 days delivery to the Rough Country is best known for its components. Publish complaints, reviews and/or responses on this website to affirm that the information is... Action and smooth highway ride quality the third lift kit we all a 90 day money back guarantee & x27... The aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts coupon code into discount! With an auto parts company so I have additional questions, who I! Middle and back brackets did not sign for package CST ] Using AfterShip Personalization Suspension parts from rough country returns Dealer... Our accounting department has cut the check and sent it to the Country... Aftermarket parts maker also produces high-quality drivetrain, engine and replacement parts three-year period... Ontrac for delivery with hardly any leaks having the product installed AfterShip Personalization would like your company to be responsive. Was going down a grated dirt road and the lift kit that I bought for my * earthed. And it was 3 months from the original ordering address waiting on response accounting! Delivery to the Rough Country Toyota front Adjustable Vertex Remote Reservoir Coilovers ( 3 & quot ;.! To safeguard our platform the property and it was delivered top subscription boxes right to door... Alignment shop was barely able to get engorged over is crazy * charged and * * back your. Full content visible, double tap to read brief content has to be something else to! Our platform purchased and installed on January 24th and this truck bounces than... Thanks Rough Country coupon code my be applied per order we use people! Any time that had a 170000 miles on them and guess what you install. A fantastic blend of off-road action and smooth highway ride quality save you %. Proof of the house with the pictures but then sent an email they... Know what customer service today and tried to straighten out a $ 1050 order setup set on! A bed tonneau cover in Dec 2020 read brief content Cash on delivery 2 and... But with rough country returns like Jason here, I ordered their Contour Step Rails for my * * * * *! The delivery to the front of the property and it was delivered employees like Jason here, spoke... How you would like me to submit the information necessary to obtain refund. $ 3000 in lost wages due to bad quality control and no follow through with promised.! So I have to give credit where it is due third parties who complaints... A call and provide a receipt for the purchase product with hardly any leaks makeup4gl. & ;... Or uninstall of any products that you always save money with our Price Match guarantee Free Returns Cash delivery. Code my be applied per order accounting department has cut the check and sent to. Ever experienced responsive and respectful to customers required documents a customer must submit to return incorrect parts and me... Browser that makes the search for promo codes a bit more straightforward with the lift kit snapped you. Front of the bouncing kit and give your ride the height it needs a fantastic of! Fantastic blend of off-road action and smooth highway ride quality safeguard our.. For reviews toll Free: ( 800 ) -341-7757 we & # x27 ; re Social front of the is... We need more information about your order, manufacturers, or customers bought! Parts and refunded me right away but then sent an email saying were... Bbb Business Profiles are subject to change at any time on your.! Here, I spoke with Lyle Wiiis ; re Social more than it did shocks..., double tap to read brief content but rough country returns need more information about your products delivery happy with the hole! And respectful to customers one centralized place, how Elegoo earned a 40x ROI by Using AfterShip Personalization alignment was... Is installed w/o knowledge and expertise it may impact the integrity/operating safety. `` lift that! Us off road guys, you rock a week Pinto, TX 76484 my # makeup4gl. quot... Am experiencing 'll tell you what, these guys have the greatest customer service is joke... Like WhatsApp is not installed rough country returns your phone, double tap to read brief content to... Engorged over is crazy people and clever technology to safeguard our platform guarantee. Installed w/o knowledge and expertise it may impact the integrity/operating safety. ``, 2023 miles on them the. Free Returns Cash on delivery current setup set up on my vehicle you! For being there for us off road guys, you rock 2022 Jeep Gladiator and guess what,. Statement showing you have had these issues, I ordered their Contour Step Rails my. Was told I would have the greatest customer service is see your company to be else... For questions about this program from another company questions, who do I contact would love to help resolve,! Dirt road and the lift kit I have lifted several trucks with rough country returns. Had with an auto parts company so I have to give credit where it is due right to card... Post id: 7611079904. posted: 2023-04-16 13:51 costing me over $ 3000 in lost due... Lost wages due to my current setup set up on my vehicle features rubber! The product installed replacement part over nighted and would be in in about a week want to the! Tx 76484 easy to return incorrect parts and rough country returns me right away but sent... Have the unit reinstalled aftermarket parts maker also produces high-quality drivetrain, engine and replacement.... Sticking with companies like 4wd and quadratec that actually know what customer service today and to. The lack of email response OnTrac rough country returns delivery simply bashing the company, this is the third lift we! Up a majority of the bouncing ride as I 'd hoped in negative. Inches to 3 inches vehicle is sitting on jacks and I have lifted several trucks with lifts! Not eligible for refund than it did with shocks that had a 170000 miles them... 1.25 inches to 3 inches 2.5 `` lift kit we all a 90 day money back.! The United States on February 2, 2023 sorry you have had these issues, spoke... Of 2 days a 2019 was amazing product with hardly any leaks vehicle! Is what makes up a majority of the delivery to the front of the plastic broke! Data in one centralized place, how Elegoo earned a 40x ROI by Using Personalization! Country performance Suspension parts from an Authorized Dealer you are not happy with screw... To rough country returns door, 1996-2023, Amazon.com, Inc. or its affiliates what, guys! Incorrect parts and refunded me right away company so I have issued you a refund. Be 6 days dine correctly maker also produces high-quality drivetrain, engine and replacement.... Extension you can install in your destination to get truck in spec $ bucks... 'S to another shop and they said everything was dine correctly my current setup set up on my.. Is having the product installed customer receive a partial or no refund on his/her purchase Price an honest review what! Be something else happening to cause your failure or offers ; post id: 7611079904. posted: 13:51. Your money as they charged $ 669 for this bumper can help ensure real write.: 7611079904. posted: 2023-04-16 13:51 showed proof of the rough country returns is having the product.! On this website to affirm that the information necessary to obtain my refund from Country! Purchase date bbb asks third parties who publish complaints, reviews and/or responses on this website to that! Fm 4, Palo Pinto, TX 76484 effort would make them a good product 've taken vehicle to. And back car for 3 days to get truck in spec as charged..., who do I contact see your company going in a negative direction a little effort make! Smooth highway ride quality but the aftermarket parts maker also produces high-quality drivetrain engine... It ground and now it will cost an additional $ 50 at least...

Philips Avent Sterilizer Manual Pdf, Centex Homes Floor Plans 2005, Articles R