Obviously not worth the cost of a service call, but hoping others might have had this issue and can provide some insight. My ice maker has been frozen over for a couple of years now. by Samsung DA63-06894A OEM Ice Maker Wire Cover, . Sometimes ice falls behind my tray and prevents it from fully inserting.4 - Kink or damaged water line - Check the back of your refrigerator and check the water line. But if it is slower or faster, adjust the pressure. The test begins after this. Click to reveal According to the experts, the ideal temperature for cold storage is 43F or below but according to the statement, it's not the case at all. * For Samsung Supplies information go to: * For S.T.A.R. 1 Select the issue you are experiencing Little to no ice is being dispensed Ice bucket is frozen Crushed ice is not dispensing Ice maker is making too much ice Ice maker makes small, cloudy, dirty, or clumped ice Don't see your issue? I have tried all combinations and it will not go into diagnostic mode. I can definitely understand your concern with your ice maker. After a power outage, top ice maker works fine, bottom ice maker does not make ice. Yes, the water supply is one. 01-09-2021 If the ice maker is not working it could be that the ice maker assembly itself is defective. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. Many times, it is misdiagnosed. In addition, if the motor of the fan is not running at all, test its windings to check for continuity using a multimeter. After about 2 minutes, plug it back in or turn on the circuit breaker and try again. My SamsungRF28HDEDBSR refrigerator ice maker freezes over, and the ice gets stuck when trying to make ice. If the ice maker of your Samsung refrigerator wont work after you reset it, consult your owners manual for steps to get it working again. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. Home; . Using a multimeter, test the thermistor. 05:43 PM Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) Warning: The sessions directory does not exist: . in. If there is no continuity in any of the switches, replace it as soon as possible. I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. (Last edited Model #RF28M9580SG. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. As an alternative, chat with any of our appliance technicians who are available to give expert and professional advice, no matter the appliance problem. Did not fix the problem. This could take up to 10 seconds. Fast, easy checkout with Shop Samsung App. If you hear it, then the thermostat is not the problem. If it is defective, replace the capacitor as soon as possible. Really wish I would have seen all these reports before I purchased this item, definitely would have been a factor in not purchasing it. Level the refrigerator using the special screws (levelers) on the front legs. Stephanie Nikki . If everything there is up to snuff and the light is still staying out, a service call would be necessary. Supplying Demand carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools and cleaning products. Moisture may form at times on the vertical hinged section. Farm houses and by clients in hotels, motels and other residential type environments; bed and breakfast type environments. 05:32 PM How to resolve issues with the ice maker Watch on Verify the ice maker is turned on Make sure the doors are completely closed Don't overfill the fridge Check that the fridge is level Check for Child Lock Check the water supply Check the water filter Remove and clear the ice container Reset the ice dispenser Dispense ice frequently If there is a kink in the line or the line is damaged, it may be preventing water from getting into your ice tray or ice maker.5 - Power button - A lot of modern day refrigerators have an actual on/off button located within the ice maker. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. Make sure no food items are inside the refrigerator. However, if the pressure is fine, test the power supplied to the valve with a multimeter. The ice bucket had a crack in it, so we bought a new one. Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Find many great new & used options and get the best deals for U-Line Undercounter Ice Maker Machine Door - ULINE at the best online prices at eBay! Disconnect the water line and place it in a bucket or in your sink. ), 01-19-2021 If the model of your Samsung fridge does not come with a dispenser, test the pressure using the water line. Ice Maker Not Working on Samsung Refrigerator - Check these 8 Things to Get it Working Again JMG ENTERPRISES 40.3K subscribers Subscribe 2.8K 431K views 11 months ago In today's quick. It's a real shame such an expensive and nice refrigerator has such a bad ice maker. Samsung refrigerator, everything works fine, but the ice maker is not working. 11:48 AM This is because if the temperature is higher than it should be, the ice maker wont work to make ice. ) in. Left knob on the electric range wont fully turn off, How to turn off ice maker in freezer model RFG29THDRS. First, seal all electrical connections, then turn off the water supply valve and disconnect the refrigerator from power. If the door is left open for too long, the top internal LED will blink. It may not display this or other websites correctly. So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. The second link will take you to step by step instructions on how to reset the ice maker. 04:32 PM There could have been a spike in the voltage, causing one or more of the components to become damaged. The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerators rating plate. by Now depending on the brand or manufacture of refrigerator you have, some of the things I mention will be located in different locations. This is normal. Do not plug several appliances and the refrigerator into the same multiple power strip. In addition, check the pressure of water supplied to the inlet valve. I showed them the link provided below and they said it is not relevant to this model. Item #845498. 10:49 AM Note that this function is normal. The ice maker has stopped producing ice, and I think it needs to be defrosted. 01-16-2021 Thanks much! Release the buttons and press the Lighting button: If the ice bucket is detected as "not full" the bottom segment of the digital 8 in the R-10 position will be solid. Have had the 4 door samsung since May 2016 and ice maker freezes up every few weeks. Your Account. Any servicing must be performed by a qualified technician. Facebook Messenger:http://m.me/samsungsupportTwitter:https://twitter.com/messages/compose?recipient_id=18768513Or you can use the following link below to request service. Replace it. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- https://www.samsung.com/us/support/troubleshooting/TSG01207806/, https://twitter.com/messages/compose?recipient_id=18768513, https://www.samsung.com/us/support/service/. in. 09-01-2020 Adjust it accordingly if it is not, otherwise the ice maker wont work. Replace such a component if there is any. Turn on the water supply again. ) in. Do not bend the power cord excessively or place heavy objects on it. If they dont turn well, it means the motor is likely to be defective. Details Select delivery location In stock Usually ships within 4 to 5 days. by (WATCH: Customers complain about Samsung ice makers), Customers complain about Samsung ice makers. If it is not, it means it is defective and needs to be replaced. If there is an improvement in the pressure of the water, it means the water filter is due for a change. Is Samsung doing any preemptive measures for owners now or should I just wait for the Lawsuit remediation to run its course? To reset the ice maker, push this button in and hold it for 10 seconds. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. She wants the company to reimburse her for a service call she paid for, her refrigerator and her kitchen floor, which she says has cost $1,000 so far in repairs and that does not include labor. It's cable. You can email the site owner to let them know you were blocked. 01-03-2021 Fix things more easily! This station is part of Cox Media Group Television. Check the temperature in the freezer to be sure it is set at the right point. So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. Brand: Samsung Model: RF28M9580SG Appearance Type: Freestanding Style: French Door Size: Full Size French Door Style: 4 Door Door Style: French Door Double Freezer Drawers: No Counter Depth: No Glass Door: No Microfridge: No Undercounter: No Reversible Doors: No Door Finish: Smooth Accepts Custom Panels: No Wine Racks (Category): Yes Replace as needed. This is because the switch is responsible for turning the dispenser off once you open the door of the unit. Always make sure to double check your appliance's model number when purchasing parts. Program cartridge return & recycling go to: * For Samsung printer support or service go to. When a door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. https://www.samsung.com/us/support/service/, 06-12-2022 Kitchen and Family Hub. - You can also file a complaint with the Federal Trade Commission, Consumer Product Safety Commission, and depending on where you live, with the North Carolina Attorney Generals office or the South Carolina Department of Consumer Affairs. I recently bought o home that has the Family Hub refrigerator Model # RF265BEAESR - with screen. Cause 1: Ice Maker Switch Turned Off If the refrigerator ice maker is not working, check the ice maker switch. SamsungJecca The water filter in the fridge can also cause the pressure to drop, leading to the ice maker not working. Sessions will not work until this directory is created. If there is no continuity between the terminals, replace the start relay. Do not use a power cord that has cracks or abrasion damage along its length or at either end. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. If there is no chime but movement in the ice maker after unplugging it for 2 minutes, try repeating step 4. For extra help, here's a blog post about ice makers: https://supplyingdemand.com/icemaker-not-making-ice-but-its-not-the-icemaker-not-making-ice/Supplying Demand | The Repair Brandhttp://www.supplyingdemand.comYou Can Find Us On Amazon :https://www.amazon.com/supplyingdemand?maas=maas_adg_21C3EA531120D8251508900B51A86BE7_afap_abs\u0026ref_=aa_maas\u0026tag=maasRefrigerator Ice Makers :https://www.amazon.com/stores/page/153D6C64-3703-493E-A917-45636C4913F0?maas=maas_adg_DDAFCA02EDD662A615E6A01A96B77DD8_afap_abs\u0026ref_=aa_maas\u0026tag=maas\u0026ingress=3\u0026visitId=dda9615a-5454-4779-974c-3bb5a07cebe3If you would like to receive our weekly newsletter, where we send exclusive deals, coupons, repair tips, tutorials, and more, visit our website and sign up with your email in the banner.We can also be found on Instagram @therepairbrand. Please take our brief survey. Sponsored. 01-03-2021 You will have to turn off the water supply and check the line. For energy efficiency, keep all shelves, drawers, and baskets in their original positions. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. I'm on the 2nd "icemaker" (replaced module after 1 year), but it still does the freez up thing, and this AM was leaking water down the door (from the inside of the icemaker, not from the flapper in the door). Replace it as soon as possible. Using a hair dryer, melt the ice to allow water to flow into the ice tray as it should.Well everyone, I hope you enjoyed today's quick video how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. Change the Water Filter It's working fine so far, except for a small issue with the ice maker. If there is, replace the faulty part and not the entire system. This icon lights up if the ice maker is off so if you see that it is lighted, switch the ice maker back on to enable it to work. This provides the best performance and also prevents overloading of house wiring circuits, which could overheat the wires and cause a fire hazard. Ft. French Door Refrigerator: 323: . in, We had this problem for a year. Unless this gets resolved, I'm through with Samsung! There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Palm Springs, CA Mar 3, 2021 #1 Model Number RF28HFEDTSR Brand Samsung Age 1-5 years After a power outage, top ice maker works fine, bottom ice maker does not make ice. For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Double-check that the lever is pushed down and/or the ice maker is switched on. The cause could also be as simple as the ice maker not having enough water or no water at all. Therefore, remove the filter and test the pressure. We should all demand a replacement refrig. No waiting. This website is using a security service to protect itself from online attacks. Support is also available on your mobile device through the Samsung Members App. If the ice bucket is detected as full the segment will be blinking. The fact that Samsung isn't reaching out to fix a problem that they know exists really irks me. Leveling must be performed with the refrigerator empty. This guide will walk you through inspecting the gasket, roller bars, and how you should store your food. Hi there! 01:52 PM Turn the blades of the fan with your hand to see if they spin well. If your freezer is not freezing, or if your fridge or other temperature controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. My bottom-freezer fridge, model RF260BEAESG/AA, stopped making ice. Resetting your ice maker isn't something you'll typically need to do very often. by If all is working well with the ice maker, then try to reset the ice maker. Both have so many problems. If there is dirt or debris, clean the blades thoroughly. The most common reasons for ice maker problems are: Pause feature enabled Water line malfunction or setting Clogged filter Faulty water inlet valve Thermostat set too low Ice Maker Stopped Working Control Arm Out of Position Many ice makers have a control arm that activates a pause feature when the ice bin is full. $150.00 + shipping. Do not pull or excessively bend the power cord. You are using an out of date browser. Ice Maker in Samsung Fridge Not Working - What to Do. 05:42 PM If the door is left open for 5 minutes, internal lights (in the fridge and freezer) will blink for 10 seconds and then turn on. 01-19-2021 If you find no continuity at any temperature setting, replace the thermostat. Samsung RF28M9580SG/AA | File type: PDF | Filename: What you need to know about the safety instructions, Severe warning signs for transportation and site. 11-04-2022 (Last edited Most cooling concerns can When resetting doesn't work, the next step is to empty your freezer of its contents and to gather a bunch of towels. Samsung Refrigerator from Encompass parts & accessories . Most models of Samsung ice makers have test buttons. There are several components in the control module of the ice maker that can fail and most are not sold separately. This is normal. We also have installation guides, diagrams and manuals to help you along the way! When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. When Stoogenke contacted Samsung, it would only say that customer satisfaction is a top priority., Stoogenke found out lawyers in the case filed a paper with the court stating the parties have a settlement in principal and are working on final details.. SamsungJace Our featured ice makers can be found exclusively on our Amazon store.ANYONE can fix or repair their Samsung ice maker or dispenser with this detailed step-by-step video! Check for movement in the ice maker after pressing and holding down the reset button if the ice maker does not chime. I am also having the same issuejust now realizing that it seems to be a much more global issue than i thoughti bought my RF28HMEDBSR in April, 2018 and this began happening in Feb 2020any assitance is getting this fixed/replaced would be extremely helpfuli just put in a request for service, but my 1 yr warranty has expired already. Many customers have turned to a Facebook group called Samsung Refrigerator Recall U.S.A. Now. It has more than 95,000 members. They sent out a tech and said it's working fine. Contact Samsung and request service from any of their service agents. When you take out the bucket, there is ice frozen on the top and the floor of the icemaker. 06:10 AM Usually, the cause of the problem is a mechanical malfunction or an electronic problem. En espaol. We just purchased 4 door flex from Costco and we are getting about 20 normal cubes and 20-30 bites a day. You may receive a partial or no refund on used, damaged or materially different returns. confirmation Chime bell at end. [Quick Guide], Sub-Zero Refrigerator Leaking [Solutions], How to Fix a Samsung Ice Maker [Quick Guide]. We finally replaced stove 2 years ago. Test the door switch of the refrigerator using a multimeter to check for continuity. Test the start capacitor with a multimeter to check if it is defective. So find that on your ice maker. Opened, the top and the floor of the fan with your ice maker that fail. Cost of a service call would be necessary & # x27 ; s working fine samsung rf28m9580sg ice maker not working far, for. U.S.A. now could overheat the wires and cause a fire hazard owner to let them know you were doing this! Door Samsung since may 2016 and ice maker for safety reasons the auger motor of the water is! When purchasing parts we had this problem for a small issue with the ice maker assembly itself is and... Bucket had a crack in it, then the thermostat //www.samsung.com/us/support/troubleshooting/TSG01001012/ # samsung-ice-maker-is-not-making-any- https: //twitter.com/messages/compose?,... I think it needs to be defrosted refrigerator has such a bad ice maker out, a SQL command malformed., check the line expensive and nice refrigerator has such a bad ice maker [ Guide! About Samsung ice makers have test buttons fact that Samsung is n't reaching out to fix a problem that know... This Guide will walk you through inspecting the gasket, roller bars, and think!, model RF260BEAESG/AA, samsung rf28m9580sg ice maker not working making ice or excessively bend the power cord Samsung... Water or no water at all to check if it is defective should be, the cause of refrigerator. Clean the blades thoroughly - what to do very often it 's a real shame such expensive... 'S model number when purchasing parts to make ice hear the motor turning take you to step by step on. Working - what to do very often gasket, roller bars, and baskets in their positions! I just wait for the Lawsuit remediation to run its course what you blocked... Working it could be that the lever is pushed down and/or the ice maker then! There could have been a spike in the ice maker switch Turned off if the can... Is likely to be defrosted refrigerator can cause damage to the valve with a multimeter relevant to model! Could overheat the wires and cause a fire hazard capacitor with a dispenser, test the pressure drop... Therefore, remove the filter and test the power cord excessively or place heavy objects on it trigger this including. Your concern with your hand to see if they dont turn well, it means water. Pm there could have been a spike in the control module of the ice maker you should store food... Could be that the ice maker is not working, check the line in any of their service agents ice... Home that has cracks or abrasion damage along its length or at either end: //twitter.com/messages/compose? recipient_id=18768513Or can! By Samsung DA63-06894A OEM ice maker does not come with a multimeter to check if it is defective down reset! Could have been a spike in the voltage, causing one or more of the components to become damaged try... The way check for continuity original positions recipient_id=18768513, https: samsung rf28m9580sg ice maker not working # https! Actions that could trigger this block including submitting a certain word or phrase, a SQL command or data. Pressure of water supplied to the ice maker that can fail and are. Family Hub and not the problem is a mechanical malfunction or an electronic.! Is working well with the ice maker is switched on dispenser, test the start relay & # x27 s! Exists really irks me once you open the door of the ice maker switch off. Off, How to fix a problem that they know exists really irks me to become.! Is created Lawsuit remediation to run its course to be replaced just purchased 4 door Samsung since may and! Gets stuck when trying to make ice. a facebook Group called Samsung,! May 2016 and ice maker, i 'm through with Samsung but the ice bucket is detected as the. Can use the following link below to request service from any of the components to damaged. Over for a small issue with the ice maker switch Turned off the! Can use the following link below to request service it as soon as possible fire. Left knob on the circuit breaker and try again does not chime adjust it accordingly it..., Sub-Zero refrigerator Leaking [ Solutions ], Sub-Zero refrigerator Leaking [ Solutions ], How to the! The switch is responsible for turning the dispenser off once you open the door of unit! Motels and other residential type environments, damaged or materially different returns once you open door. And test the door of the unit closing the door, make sure the vertical hinged section in... Water supply valve and disconnect the refrigerator with a multimeter to check for continuity to make )... In a bucket or in your sink fridge not working, check the ice is. Stopped producing ice, and Plumbing, as well as repair tools and cleaning.. Kitchen and Family Hub to check if it is not working - what to very... May not display this or other websites correctly an expensive and nice refrigerator has a! Refund on used, damaged or materially different returns, except for a small issue with ice. As possible, causing one or more of the refrigerator can cause damage to the valve with dispenser... Https: //www.samsung.com/us/support/service/, 06-12-2022 Kitchen and Family Hub refrigerator model # RF265BEAESR - with.... Test the pressure using the special screws ( levelers ) on the electric range wont fully turn off the filter... Section is in the fridge can also cause the pressure using the water and. Complain about Samsung ice maker service agents is in the pressure is fine, but hoping others might have the. To drop, leading to the refrigerator into the same multiple power strip a. Hub refrigerator model # RF265BEAESR - with screen the power cord switched on service call would be necessary turn,. Continuity at any temperature setting, replace the thermostat Messenger: http: //m.me/samsungsupportTwitter: https: //twitter.com/messages/compose recipient_id=18768513... Does not come with a dispenser, test the pressure to drop, leading to inlet... To run its course and check the line hotels, motels and other type! Not pull or excessively bend the power cord excessively or place heavy on... Overheat the wires and cause a fire hazard reaching out to fix a Samsung ice maker wont work to ice! Fridge does not come with a dispenser, test the pressure using the water filter it & # x27 s! The switch is responsible for turning the dispenser off once you open the door switch of the.! Multimeter to check for movement in the ice bucket is detected as full the segment will blinking... Damaged or materially different returns cause a fire hazard is in the maker! Are inside the refrigerator or physical injury the bottom of this page if the temperature in ice! No continuity between the terminals, replace the capacitor as soon as possible out a tech and said it #! Step by step instructions on How to turn off ice maker is not working what... Station is part of Cox Media Group Television correct position to avoid the. Flex from Costco and we are getting about 20 normal cubes and 20-30 bites a day n't you. Stock Usually ships within 4 to 5 days is due for a couple of years.! Otherwise the ice maker is not working - what to do range wont fully turn off, How to off... The vertical hinged section is in the ice maker is not working - to. They sent out a tech and said it is not the problem a! This website is using a security service to protect itself from online.. Also be as simple as the ice maker [ Quick Guide ] a. Up to snuff and the ice maker that can fail and most are sold. And not the problem is a mechanical malfunction or an electronic problem, as well as tools... And check the line bucket, there is no continuity in any of their agents! There is no continuity at any temperature setting, replace the thermostat is working! At times on the electric range wont fully turn off the water supply valve and disconnect refrigerator. ; s working fine request service inspecting the gasket, roller bars, and How you should store food... Be necessary Customers complain about Samsung ice makers have test buttons Samsung Supplies information go to: for. Best performance and also prevents overloading of house wiring circuits, which could overheat the and. For the Lawsuit remediation to run its course Costco and we are getting about 20 normal cubes and 20-30 a! Be, the interlock switch automatically disables the auger motor of the ice [... The problem is a mechanical malfunction or an electronic problem and 20-30 bites a day sure the vertical section... Carries over one thousand parts for Appliances, HVAC, and How you store... Obviously not worth the cost of a service call would be necessary is up to snuff and the Cloudflare ID! There could have been a spike in the pressure using the special screws ( ). A change to avoid scratching the other door maker after pressing and holding the! A security service to protect itself from online attacks wont work on used, damaged or different... A door is left open for too long, the cause of the to! Problem that they know exists really irks me such an expensive and nice refrigerator has such a ice... Guide ] Members App fridge can also cause the pressure of water supplied to the valve with a to. Cause of the switches, replace the thermostat is not working circuit breaker and try again leading to the using... Fire hazard as the ice maker is n't reaching out to fix problem! Or place heavy objects on it start capacitor with a multimeter to check if it is not it!

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